http://www.ebizq.net/blogs/it_directions/ Keith Harrison-Broninski cuts through the hype in his hands-on guide to where enterprise IT is really going en Copyright 2012 Thu, 27 Oct 2011 08:50:06 +0000 http://www.sixapart.com/movabletype/?v=4.37 http://blogs.law.harvard.edu/tech/rss You can't improve collaborative human work unless you can see it.  In other words, you need a means of visualizing what is going on before you can even start to standardize then manage work with an eye to making it... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_vi.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_vi.php Business Process Management Thu, 27 Oct 2011 08:50:06 +0000 keithhb Traditionally, the worlds of project management and process management have focused on different areas.  Managers who use project planning techniques are strong on forecasting and monitoring the allocation of people to tasks and the resulting costs.  Managers who prefer process-oriented... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_wh_1.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_wh_1.php Business Process Management Thu, 20 Oct 2011 11:00:56 +0000 keithhb In the last post I explained why HIM Activities provide a way to capture, maintain and re-use knowledge gained during execution of work items.  Here I'll give an example to illustrate.Consider a project to set up a new government organization. ... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_so.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_so.php Business Process Management Wed, 19 Oct 2011 09:26:07 +0000 keithhb In my last post, I asked what an Activity actually produces?  Is there anything else than the expected outputs that come from doing a particular piece of work?The answer, of course, is that knowledge also arises from doing an Activity... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_wh.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_wh.php Business Process Management Tue, 18 Oct 2011 13:35:45 +0000 keithhb In th next few posts, I will look at Activities in HIM.  For now, I'd like to offer regular readers of this blog a (hopefully thought-provoking) question to mull over.In most descriptions of business processes, Activities are described as a... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ac.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ac.php Human Interaction Management Mon, 17 Oct 2011 17:07:29 +0000 keithhb At this point in the series on the new process modelling, it might be helpful to have a reminder of why it is important.For each piece of work, do you do the same tasks, in the same order? Do you... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_im.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_im.php Human Interaction Management Fri, 14 Oct 2011 10:58:33 +0000 keithhb I entered the IT industry in the mid-1980s, at a time when developers were just starting to transition en masse from procedural to object-oriented languages.  Some people saw the advantages immediately, but others found it hard to get their heads... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ho.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ho.php Business Process Management Thu, 13 Oct 2011 09:16:50 +0000 keithhb In my last entry about object-oriented process modelling, I described HIM Roles and started to explain why they are nothing like swim lanes in procedural notations such as BPMN and the UML.In this post I'll look at another crucial difference. ... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ad.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ad.php Business Process Management Wed, 12 Oct 2011 10:24:46 +0000 keithhb People new to object-oriented process modelling often confuse HIM Roles with swim lanes in procedural notations such as BPMN and the UML.  This is an easy mistake to make, since at first glance, both appear to be a way of... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ro.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ro.php Business Process Management Tue, 11 Oct 2011 11:46:38 +0000 keithhb In this blog series, I am describing a new, object-oriented approach to process description, that dispels the "Coordination Fog" around workplace collaboration (see Peter Denning's columns of March and September 2011 in "Communications of the ACM").Project management and workflow systems... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_mo.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_mo.php Business Process Management Mon, 10 Oct 2011 12:46:21 +0000 keithhb In my previous entry, I explained how the HIM approach to process description offers a new, simple and powerful way of dealing with repeated, adaptive human work, as well as work that crosses organizational boundaries.  In this and following posts,... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ob.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling_-_ob.php Business Process Management Fri, 07 Oct 2011 07:02:42 +0000 keithhb I often discuss in this blog how Human Interaction Management (HIM) provides a simpler and more powerful means of capturing processes where humans collaborate - the repeated, adaptive work that is central to many organizations and networks.  So it might... http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling.php http://www.ebizq.net/blogs/it_directions/2011/10/the_new_process_modelling.php Business Process Management Thu, 06 Oct 2011 04:15:26 +0000 keithhb There is a lot of discussion and advice online about use of collaboration technologies.  Unfortunately, however, most of this discussion is really about communication technologies.Collaboration technologies help manage work by multiple people, whereas communication technologies are point solutions that enable... http://www.ebizq.net/blogs/it_directions/2011/09/collaboration_vs_communication.php http://www.ebizq.net/blogs/it_directions/2011/09/collaboration_vs_communication.php Thu, 22 Sep 2011 05:58:36 +0000 keithhb The HIM approach to collaborative work is one of many new and transformational approaches emerging in response to a working world that is more connected than ever. In today's rapidly changing business environment all organisations must collaborate both internally and... http://www.ebizq.net/blogs/it_directions/2011/09/the_architecture_for_collabora.php http://www.ebizq.net/blogs/it_directions/2011/09/the_architecture_for_collabora.php Productivity Mon, 19 Sep 2011 04:21:16 +0000 keithhb Let's suppose that you are working in a large engineering project and you discover a problem during testing.  A particular operation is generating so much heat that some parts are in danger of malfunctioning or even melting.  You report the... http://www.ebizq.net/blogs/it_directions/2011/05/using_conversations_to_manage.php http://www.ebizq.net/blogs/it_directions/2011/05/using_conversations_to_manage.php Business Process Management Mon, 23 May 2011 06:43:00 +0000 keithhb