The purpose of Smallwood Maike's blog is create a dialogue around insurance transformation; launching a different perspective on linkage between strategy, process and technology choices and shifting the mindset from a technology driven approach with SOA & BPM to a business driven service-oriented thinking that creates agile and flexible new insurance business models. Look for a wide gambit of trends, research, case studies, and insights on making transformation a reality.

"I grew up in the insurance industry and have experienced the shackles that ineffective business processes with misaligned monolithic technology solutions have placed on insurance companies... Today, I really do believe those shackles can finally be removed with the right alignment of strategy to process to systems, and, I want to be out front in making this happen."...Deb Smallwood
A co-founder of Smallwood Maike, Deb Smallwood has held leadership roles Liberty Mutual, KPMG LLP, and TowerGroup, where she consistently found new ways to leverage technology in achieving optimal business performance.Her skill set includes business strategy, the development of business and IT roadmaps, and the delivery of application software. Prior to Smallwood Maike, Deb served as Chief Transformation Officer (CIO) for a P&C; mid-tier regional carrier.
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