Just spoke with Oren Elias, CEO of Correlsense, a provider of business transaction monitoring solutions, about their recent announcement (see press release here).
The company is taking a new approach to application management (now usually called transaction management) with the SharePath RUM, its enterprise-class Real User Measurement (RUM) tool.
And the best part is, whereas other RUM tools are typically priced at 100-150K, you can get this one for free.
What makes it different from other solutions?
Elias explained to me that traditional tools are limited, answering the "what," but not the "why."
In other words, as far as the end-user experience goes, they're able to tell IT how long a transaction takes to complete, but offer little insight as to why a transaction took a long time to complete, for example.
Typical tools track each component individually (think of a vertical model), but in this way of doing it, "you often lose the business context of transaction," Elias explained.
SharePath RUM, on the other hand, takes a "horizontal" approach to tracking transactions as as they flow through the data center, allowing people from business and IT to view and work together on a problem at the same time.
"So if someone comes and says, 'My wire transfers failed,' now everyone can work around the shared repository of knowledge of the transactions throughout the data center," said Elias.
He also gave me a real-world example of how SharePath RUM might help a financial institution.
"Say an international financial institution is [using SharePath RUM] on all their critical applications. So every financial transaction eventually gets tracked and recorded using our technology.
"So say there are two transactions -- wire transfers, for example -- and one took two minutes and all the others took between one and two seconds. There's a request from business as to why the specific one was failing (say one in every 1,000 were failing)," he said.
With SharePath RUM, they're able to see that because of the way the software was built, that type of transaction (say over a certain monetary amount) was going back and forth to the mainframe nearly 500 times, and all others would go only one time.
Said Elias, "That type of detail, they would never have been able to get from another tool that just looks at once piece of the puzzle."
The company is taking a new approach to application management (now usually called transaction management) with the SharePath RUM, its enterprise-class Real User Measurement (RUM) tool.
And the best part is, whereas other RUM tools are typically priced at 100-150K, you can get this one for free.
What makes it different from other solutions?
Elias explained to me that traditional tools are limited, answering the "what," but not the "why."
In other words, as far as the end-user experience goes, they're able to tell IT how long a transaction takes to complete, but offer little insight as to why a transaction took a long time to complete, for example.
Typical tools track each component individually (think of a vertical model), but in this way of doing it, "you often lose the business context of transaction," Elias explained.
SharePath RUM, on the other hand, takes a "horizontal" approach to tracking transactions as as they flow through the data center, allowing people from business and IT to view and work together on a problem at the same time.
"So if someone comes and says, 'My wire transfers failed,' now everyone can work around the shared repository of knowledge of the transactions throughout the data center," said Elias.
He also gave me a real-world example of how SharePath RUM might help a financial institution.
"Say an international financial institution is [using SharePath RUM] on all their critical applications. So every financial transaction eventually gets tracked and recorded using our technology.
"So say there are two transactions -- wire transfers, for example -- and one took two minutes and all the others took between one and two seconds. There's a request from business as to why the specific one was failing (say one in every 1,000 were failing)," he said.
With SharePath RUM, they're able to see that because of the way the software was built, that type of transaction (say over a certain monetary amount) was going back and forth to the mainframe nearly 500 times, and all others would go only one time.
Said Elias, "That type of detail, they would never have been able to get from another tool that just looks at once piece of the puzzle."
Great article on Correlsense's SharePath RUM. More information and articles on the topic of BTM solutions can be found at the new BTM Industry Portal: http://businesstransactionmanagement.com