First Look

Bluespring Software has just released BPMSuite 4.4., which allows employees to participate in business processes through common desktop tools like Microsoft Office, Email and Internet Explorer.

"In many cases, the user doesn't even know we're there, but behind the scenes, we're managing a process and giving visibility into a process to make the business more efficient," said Jeff Mills, Bluespring's Vice President for Channel Development and Partnerships.

"There are literally hundreds of misson-critical processes where the intellectual property associated with with how well those are performed reside in people's heads rather than inside the organization...so it's a huge way to making all your employees as good as your best employees," Mills adds.