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How important has BPM become to ECM?

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As Scott Francis reported in his blog awhile ago, The Battle of TLAs: BPM is Transforming ECM, ECM vendors are targeting BPM as a way to stay relevant.  So how important has BPM become to enterprise content management, and what role does it play?

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  • "Become?" It always has been IMHO.

  • Starting to wonder-what is the point of managing content if it is not part of some kind of process.

  • I think there's a difference between theoretical importance and practical/actual importance - e.g. to the product vendors, consultants, and consumers of these products.

    I agree it always *should have* been, but practically wasn't.

    to the marketplace, I think BPM is becoming critical to ECM success and adoption...

  • Critical (for 1 type of document)

    There a 2 types of document:

    Unstructured; don't know when it is going to be used or by whom, so tagging/search critical eg a Proposal to Client(X), Letter of complaint from Mrs Jones. IN this case ECM needs BPM for routing

    Structured; know exactly when it is going to be used because it is part of a process; ie Proposal Template, Refund Policy. In this case BPM needs ECM for managing process related content

  • BPM is, and has been to a lesser degree, another tool in the box for ECM and vice versa. The only difference is now there is a more significant understanding of the market potential with real business benefit by offering higher integration levels of BPM within ECM.

  • I agree with Scott's statement about having clean implementation and interfaces for document management. From a BPM point of view, I see ECM as another entry point to BPM. The fact is customers are already figuring out BPM and ECM go hand-in-hand, but are often confused by vendor messaging around integration and product positioning.

  • There always have been synergies between BPM and ECM. As products evolve, these synergies have only become more obvious. For instance, ECM vendors have long provided document-centric workflow capabilities as part of their offering. Similarly, most (if not all) BPM vendors provide some form of a managed repository to store process related content. Leveraging a full-fledged BPM within ECM and vice-versa, while offering both as independent products, helps vendors significantly increase the size of addressable market.

    You could also ask, "How important has ECM become to BPM?"

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