Start a Discussion

Forum Home

ebizQ Forum provides a place where all members can discuss and ask for help on a wide variety of topics. Join in on the discussion!
Is BPM now just business process automation?
Suggested by Scott Menter: Is BPM now just business process automation?...
Replies: 15
user-pic
Jul 17, 2012

I'm sure the Vendors would like to sell us this.
I'm sure the Analysts would like to tell us this.
I think we all know otherwise.

BPM has become synonymous with automation and integration. It's an unfortunate legacy that it's currently finding hard to shake. Even the CEO of Salesforce thinks this is the case, he sees no real value in BPM in the CRM world because of the picture it's painted itself over the years.

Now BPM seems to be moving from being automation and workflow into application platforms and application builders, with a process layer to control it all from the inside. Gone are the days of flowcharting, they are consigned to BPA mostly now, the bread and butter of BPM practitioners who are always the last voice to be heard in all of this.

BPM was grounded in practice, you cannot ignore these roots. Something analysts and vendors seem to have forgotten entirely. They've failed to bring the practice of BPM in the evolutionary journey. Look at Six Sigma, Lean, and countless other pseudo-methods, they're based in the past when the world has moved on.

But back to the point and question in hand.

No, it's not just business process automation. If you think it is, then that's all you'll ever get from it. More fool you for believing the direction you let the analysts talk you into.

Recent Topics Replies Last Reply
user-pic
How capable is BPM at handling customer relationship management?
Vote 0 Votes
8
user-pic
user-pic
What is the most important question to ask when starting a BPM project?
Vote 1 Vote
30
user-pic
user-pic
Is real-time process guidance the next big thing in BPM?
Vote 0 Votes
11
user-pic
Jan 20, 2011
user-pic
What's the Difference Between SaaS and the Cloud?
Vote 1 Vote
18
user-pic
user-pic
Does case management require effective process management?
Vote 0 Votes
10
user-pic
user-pic
Is it possible to move enterprise architecture to the cloud?
Vote 0 Votes
13
user-pic
user-pic
Why do so many change management initiatives fail?
Vote 0 Votes
16
user-pic
user-pic
What's the Difference Between Situational and Nonsituational Applications?
Vote 0 Votes
7
user-pic
user-pic
What's the key to assuring 'social' delivers business collaboration?
Vote 0 Votes
10
user-pic
user-pic
Is BPMN 2.0 being adopted by business?
Vote 0 Votes
13
user-pic
user-pic
What is the difference between lean and BPM?
Vote 0 Votes
7
user-pic
user-pic
What trends will change BPM the most in the next few years?
Vote 0 Votes
32
user-pic
user-pic
How important are processes to a company's competitive advantage?
Vote 0 Votes
11
user-pic
user-pic
What are the most important metrics for business processes?
Vote 0 Votes
9
user-pic
user-pic
Where would you like to see BPM improved?
Vote 0 Votes
16
user-pic

Recently Commented On

Monthly Archives

Blogs

ADVERTISEMENT