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Is process documentation a waste of time?
As Theo Priestely writes here: "if you were new to the world of process and heard that a competitor took several years just to document their processes but not do anything clever with it you'd either walk away despondent or...
Replies: 18
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Jun 18, 2013

I totally agree with Theo's point: "If you can spend time designing and capturing process artefacts in a repository you might as well do it in something that’s going to allow you to drive that benefit even further."

In software development the term overengineering refers to unnecessary development work that is being done by developers that have the tendency to implement unnecessary abstractions. This is often done for good intentions to make the sofware better or cleaner.

I believe the same principle applies to business process modeling. A lot of BPMN modeling is done for the sake of creating a nice looking diagram. Too much effort is spent on figuring out details and things like exception paths that often require an ad hoc solution.

For many processes, there is no need to start with a long study. Just get going and automate the basics of the process. Then apply small improvements as you go.

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