Decision Management: November 2007 Archives

After my post on decision service design, Beth replied with a thoughtful post of her own. Beth raises the question of how many types of decision service there might be. I agree that there are several but there are many... Read More..
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Decision Service Design

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I have been thinking about decision service design a fair bit recently, as you might expect. As part of my research in this area I came across this posting by Brenda Michelson - Introducing: Business-Driven Service Design Method which has... Read More..
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I just noticed that is discounting Smart (Enough) Systems so, if you (or your friends) don't own a copy, now would be a great time to buy one. You can buy it here for just $41.00!... Read More..

The current issue of BPM Strategies magazine has a couple of great articles - one on Business Decision Management (BDM), BPM and SOA and one on Decision Services. You can see the current issue online if you are a subscriber... Read More..
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I see lots of phrases used for ways to better treat customers - some talk of personalization, some of targeting. Some discuss segmentation of customers and others the definition of customer states. This last one came from a Seth Godin... Read More..
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I was re-reading a nice piece Larry Goldberg wrote last month called Seven Deadly Sins of Business Rules and I thought I would follow-up with a similar list for decision management. Decisions are not identified and managed during the development lifecycle... Read More..
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James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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