James Taylor's Decision Management: Compliance Archives

Customer Centricity Strategy #3 - Mass Customization

By James Taylor on November 6, 2008 8:37 AM 0 0 Vote 0 Votes

Wrapping up my responses to John Schmidt's post on Customer Centricity with a discussion of Mass Customization. John describes this as managing trade-offs and building sophisticated models to customize your response to each and every customer based on their value... Read More..

Categories: Business Agility, Business Rules, Compliance, Decision Technologies, Predictive Analytics

Are your systems compliant?

By James Taylor on October 29, 2008 7:00 AM 0 0 Vote 0 Votes

I saw an article on Tips on Regulatory Compliance for the Call Center that made me think about call centers and decision management. It seems to me that making sure your staff can pass the 5 tests laid out is... Read More..

Categories: Business Agility, Compliance, Decision Technologies

Decision Management Concept #4 - Business Rules

By James Taylor on July 29, 2008 8:00 AM 0 0 Vote 0 Votes

There are a number of advantages gained by expressing business logic in business rules and using the processing and management facilities included with a Business Rules Management System to work with them. In brief summary: The separation of decision logic... Read More..

Categories: Business Rules, Compliance, Decision Technologies, Requirements

Call for Presentations - the new EDM Summit

By James Taylor on March 11, 2008 9:24 AM 0 0 Vote 0 Votes

How are you integrating business rules and analytics? How are you adding intelligence to your business processes? How are you putting analytics to work in your operational systems? How, in other words, are you using Enterprise Decision Management (EDM)... Read More..

Categories: Business Activity Monitoring, Business Agility, Business Intelligence, Business Process Management, Business Rules, Compliance, Decision Technologies, Event Processing, Predictive Analytics

Building alignment and compliance into your systems

By James Taylor on December 18, 2007 8:00 AM 0 0 Vote 0 Votes

Yesterday I saw an interesting article over on TechRepublic - Sanity check: The 10 biggest headaches of 2007 for CIOs and IT managers. It was a nice list and a couple of items struck me as being great justifications for... Read More..

Categories: Business Rules, Compliance, Decision Technologies

Decision Management and Smart (Enough) Systems

By James Taylor on June 5, 2007 11:53 AM 0 0 Vote 0 Votes

<shameless commerce> As some of you know by now I have been working, with Neil Raden, on a new book. As the files shipped to the printers today I thought I would take the opportunity to shamelessly plug the book... Read More..

Categories: Business Activity Monitoring, Business Agility, Business Intelligence, Business Process Management, Business Process Outsourcing, Business Rules, Compliance, Decision Technologies, Event Processing, Innovation, Legacy Modernization, Predictive Analytics, SOA

Great article on Agile Compliance

By James Taylor on March 21, 2007 3:54 PM 0 0 Vote 0 Votes

Hugh Taylor (no relation) has just had a great article on Agile Compliance published by Align. Not only am I quoted in it, always a sure sign of a top-flight article, it makes some great points about delivering agility in... Read More..

Categories: Business Agility, Business Process Management, Business Rules, Compliance, Decision Technologies, SOA

IT, Risk and Decision Management

By James Taylor on January 2, 2007 10:17 PM 0 0 Vote 0 Votes

I saw this nice piece by David Kelly on Managing IT Risk and it prompted me to think about decision management in a risk context. For instance, David says: Compliance is a risk that has received a huge amount of... Read More..

Categories: Business Agility, Business Rules, Compliance, Decision Technologies, Legacy Modernization, Predictive Analytics

5 Business Reasons to Service-Orient and 3 to decision-automate

By James Taylor on December 15, 2006 11:36 AM 0 0 Vote 0 Votes

I got a note from the folks at ZapThink about an article in SAP Netweaver magazine called "5 Business Reasons to Service-Orient". The 5 reasons given are "reduced integration costs, automated business-to-business interaction, easier regulatory compliance, user empowerment, and the... Read More..

Categories: Business Agility, Business Rules, Compliance, Decision Technologies, Predictive Analytics, SOA

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