Recently in Business Process Outsourcing Category

One of the potential problems with Business Process Outsourcing is that it tends to ossify processes - attempts to guarantee performance contractually at a detailed level can force a BPO to stick to the old process while some BPOs run... Read More..
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I thought it would be fun to highlight my 20 most popular posts from the last couple of years so here goes: Keeping Predictive Analytics and BI on separate tracks If IT wants to alter outcomes, it needs to automate... Read More..
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I saw this post on Offshore Architects, Legacy maintenance and modernization and it struck me, again, how valuable business rules and a focus on the automation of decisions can be in legacy modernization. By separating out the high-change, highly volatile... Read More..
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Michael Dortch blogged a post over on the BI in Action blog today - BI, BPM, and SOA: Alphabet Soup that's GOOD for You! Inspired by his comments I thought I would see how many TLAs I could get in a... Read More..
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<shameless commerce> As some of you know by now I have been working, with Neil Raden, on a new book. As the files shipped to the printers today I thought I would take the opportunity to shamelessly plug the book... Read More..
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Ian pointed me to this today: Intelligent Enterprise Magazine: Seven Trends for 2007. Doug, David and Penny from Intelligent Enterprise, with some help, came up with a nice list and it prompted me to cross-reference it with EDM: Capture Expertise... Read More..
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I was reading a piece called "Creating an SOA-Enabled BPO Platform" by William Martorelli of Forrester this weekend and much as I liked the piece, he seemed to me to be missing a key component for an SOA-platform for Business... Read More..
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I am attending the Delphi Business and Process Innovation Summit this week and blogging as I go. Next up is Thomas Koulopoulos on Smartsourcing: A Method-based Framework for Making Sourcing Decision Thomas was introducing his Smartsourcing framework. He made some... Read More..
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I am attending the Delphi Business and Process Innovation Summit this week and blogging as I go. Christian de Neef was next up on When Your Business Knowledge Goes East... Key Risks and Benefits of Offshoring Business Critical Applications. Christian... Read More..
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I am attending the Delphi Business and Process Innovation Summit this week and blogging as I go. First session was Thomas Koulopoulos on The Road to Agra: A View of Globalization from the Front Lines and the Back Streets. Thomas... Read More..
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James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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