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Recently in Business Process Management Category

Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was "Change business rules and processes without impacting underlying applications". This focus on agility is not, perhaps,... Read More..
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There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process... Read More..
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Fall webinar series

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I just scheduled and announced four new webinars for this fall:Simplifying over-complex processes Delivering customer centricity across multiple channels, multiple platforms Implementing analytics? You need business rules Decision analytics - more than BI and web analytics You can find all... Read More..
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William Band at Forrester (@waband) recently tweeted that his next research project was: When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each? I replied that companies should be sure to manage customer... Read More..
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I am speaking or giving workshops at three events this fall and all three represent good opportunities for you to learn more about decision management:First up is RuleFest 2010 in San Jose October 11-14. I am speaking on October 12... Read More..
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The 2010 BPM and Workflow handbook is now available for pre-order at a great discount. This year's book focuses on the role of Business Intelligence in the context of BPM. As Keith Swenson, WfMC Vice Chair says, "Business (Process) Intelligence... Read More..
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I am participating in the ebizQ BPM in Action series this month.  I am speaking on Advanced Decisioning for Process Excellence at 1pm on June 23. Straight-through processing, advanced analytics, dynamic processes, business user control and business alignment -- all... Read More..
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Bill Gassman presented on adding business intelligence about and within your business processes. Bill's emphasis is on the value of bring Business Intelligence, Business Activity Monitoring and Business Process Management together as well as the challenges of doing so. Bill... Read More..
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Tom Austin opened day 2 with a discussion of pattern-based strategies. How, he asks, did the world get so many things so wrong- the financial meltdown, the growth of terrorism etc. Enterprises have an illusion that they control their own... Read More..

A panel discussion from multiple companies (Wells Fargo, Iron Mountain and Kaiser Permanente) on BPCCs. I am not going to attempt to capture the whole conversation but here are some key lessons/hints/critical success factors: Case studies of the people, process... Read More..

James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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