Recently in Business Agility Category

The Future of Business Technology Part 2 - Business Agility

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By James Taylor on November 18, 2008 1:39 PM 0 1 Vote 0 Votes
"If we don't get from IT (Information Technology) to BT (Business Technology) we're going to have more disasters like our present mortgage meltdown. Why? Because IT creates impenetrable systems that human beings can't manage. BT is about human beings back... Read More..
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Customer Centricity Strategy #3 - Mass Customization

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By James Taylor on November 6, 2008 8:37 AM 0 0 Vote 0 Votes
Wrapping up my responses to John Schmidt's post on Customer Centricity with a discussion of Mass Customization. John describes this as managing trade-offs and building sophisticated models to customize your response to each and every customer based on their value... Read More..
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Are your systems compliant?

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By James Taylor on October 29, 2008 7:00 AM 0 0 Vote 0 Votes
I saw an article on Tips on Regulatory Compliance for the Call Center that made me think about call centers and decision management. It seems to me that making sure your staff can pass the 5 tests laid out is... Read More..
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Agility can emerge from SOA and decision management helps

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By James Taylor on October 28, 2008 7:00 AM 0 0 Vote 0 Votes
Jason Bloomberg wrote a great piece on Business Agility as an Emergent Property of SOA last week. This was well written and well thought out and it's definitely worth a read. Now I have made the case that decision management... Read More..
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Using decision management to simplify processes

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By James Taylor on October 21, 2008 11:10 AM 0 0 Vote 0 Votes
My friends over on the Drools (open source rules) blog had a great post showing spaghetti BPEL today. While I don't think all such problems are because decisions are not being managed properly, clearly some are. Identifying, externalizing and then... Read More..
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What's new in Application Development 2.0 - Iterate

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By James Taylor on September 18, 2008 8:22 AM 0 0 Vote 0 Votes
Third change in Application Development 2.0 iterate don't finish. One of the biggest problems in systems is an obsession with finishing. IT departments want to get systems off their lists, budget people want to know how complete things are and... Read More..
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From the Archives - Decision Management in BPO

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By James Taylor on August 13, 2008 8:46 AM 0 0 Vote 0 Votes
One of the potential problems with Business Process Outsourcing is that it tends to ossify processes - attempts to guarantee performance contractually at a detailed level can force a BPO to stick to the old process while some BPOs run... Read More..
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From the Archives - Design with change in mind

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By James Taylor on August 6, 2008 8:40 AM 0 0 Vote 0 Votes
A short list of characteristics of a dynamic application built, not to last, but to change: Everything is externalized and managed Business Data is in a database Business Process is in a BPMS Business Rules are in a BRMS User... Read More..
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From the Archives - What if your house was built the way your software is?

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By James Taylor on August 5, 2008 9:08 AM 0 0 Vote 0 Votes
I was going through some old posts the other day and thought that some of them deserved to see the light of day again. Here then are some of my favorite topics from the 2006-2007 archives. What if home owners... Read More..
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One challenge of business-owned applications (for there are many)

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By James Taylor on July 17, 2008 8:00 AM 0 0 Vote 0 Votes
A blog post led me to this article - Business owned applications are a reality, manage it by Rajan Gupta. Rajan makes a good point by telling readers to deal with the reality of business ownership of applications and then... Read More..
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James is one the leading experts in enterprise decision management, a published author and a principal of Smart (enough) Systems LLC. His blog discusses the use of decision management technologies like predictive analytics and business rules to deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision technologies for ebizQ, and is also a consultant on business analytics, decision management, rules, and process management. He works with clients to identify and bring to market advanced decision management solutions that will better solve their business needs. Taylor is widely considered a leading expert and visionary in enterprise decision management, and has recently authored a book, available here. For more information please contact Mr. Taylor at james@smartenoughsystems.com.


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