The 2010 BPM and Workflow handbook is now available for pre-order at a great discount. This year's book focuses on the role of Business Intelligence in the context of BPM. As Keith Swenson, WfMC Vice Chair says, "Business (Process) Intelligence is a field that is just beginning to show very promising results. Eleven independent chapters bring us different views of this topic. After all, in the end, it is process analytics that keeps us all honest. Because it can measure performance, Business Process Intelligence is a critical part of delivering on the promise of improving performance of the business."
I wrote a chapter on Intelligent, Automated Processes: Embedding Analytics in Decisions and it is one of the four complete sample chapters available for free - check out the full Table of Contents or Download these complete sample chapters for free: (38 pages 1.7MB PDF)
- Foreword Keith D. Swenson, Fujitsu America, USA, and Vice Chair, Workflow Management Coalition
- Intelligent, Automated Processes: Embedding Analytics in Decisions James Taylor, Decision Management Solutions, USA
- Using BPM to Drive Clinical Intelligence and Process Oversight in the Acute Healthcare Setting Ray Hess, The Chester County Hospital, USA
- Enterprise Process Automation-Providing the Gift of Time Roy Altman, Peopleserv Inc., USA