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James Taylor's Decision Management

James Taylor

Decisioning and the instantly responsive enterprise

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Dan Tortorici of Oracle had a nice article about the combination of business process management (BPM) and complex event processing (CEP) called Building The Instantly Responsive Enterprise. Like Dan I think that BPM and CEP both have a role to play in building an "instantly responsive" enterprise and I believe that this mindset - instant, 24/7, responsiveness - is one that most if not all enterprise will need to survive and thrive.
Where I differ from Dan is that I see decision making - and the automation of decisions specifically - as critical. A process defines how to do what needs doing but to execute "hands-free" it needs to know what needs doing - it needs a decision made. CEP, Dan's solution to this, is a term that includes correlating events (to form more complex ones) and then acting on those events. Correlating events helps me know that a decision is required but may not be enough to help me decide what to do (as I discussed in this blog post on decisions and event processing). For BPM and CEP to deliver on this promise of instant responsiveness I believe they both need access to a set of decision services that embody how the enterprise makes decisions and I have blogged about the role of decisioning in SOA/EDA/BPM/CEP before

James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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