October 2008 Archives

I saw an article on Tips on Regulatory Compliance for the Call Center that made me think about call centers and decision management. It seems to me that making sure your staff can pass the 5 tests laid out is... Read More..
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Jason Bloomberg wrote a great piece on Business Agility as an Emergent Property of SOA last week. This was well written and well thought out and it's definitely worth a read. Now I have made the case that decision management... Read More..
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Dan Tortorici of Oracle had a nice article about the combination of business process management (BPM) and complex event processing (CEP) called Building The Instantly Responsive Enterprise. Like Dan I think that BPM and CEP both have a role to... Read More..
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My friends over on the Drools (open source rules) blog had a great post showing spaghetti BPEL today. While I don't think all such problems are because decisions are not being managed properly, clearly some are. Identifying, externalizing and then... Read More..
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I am one of the featured speakers in the forthcoming Tibco series on Using Events to Add Real-Time Intelligence. It's an online event with webinars, "booths", and real Tibco people available to answer questions. You can register for it here.... Read More..
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Some time ago Seth Grimes interviewed me as par of his research on a paper called What You Can Learn From Operations Research that Information Week has just made available. It's a nice overview and worth a read. In it... Read More..
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Tim Bass wrote a really thoughtful piece last week on analytics in CEP that anyone interested in the ongoing debate about rules, event processing and analytics should read. He makes great points about the limitation of rules-based decisioning (that people... Read More..
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Dashboard humor

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Tony had a great post on dashboards that I just had to share! I loved the point about people making decisions based not on data but on company politics. This kind of thing is what Ian Ayres considers in Super... Read More..
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Kevin Quinn wrote a nice article on The Invisible Hand of BI recently and made some great points. I also loved that phrase - the "invisible hand" of BI - because it seemed to me to be exactly what decision... Read More..
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I recently wrote an article on moving to predictive analytics as an issue of my column "Rules, Analytics, Decisions" for the Business Rules Community. Membership is free and if you have an interest in business rules and decision management it... Read More..
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Jack van Hoof had another nice little post on EDA versus CEP (and SOA). I thought it was particularly worth noting that an architectural approach - Service-Oriented or Event-Driven - is not the same as the use of a particular... Read More..
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James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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