Sandy has been at the Forrester event and posting some great stuff on business process management, business rules and business intelligence. Today I read five posts that you shouldn't miss:
- Forrester Day 1: Automating Business Processes panel
- Forrester Day 1: John Rymer
- Forrester Day 1: Rich Phillips, Maritz Travel
- Forrester Day 2: The three B’s
- Forrester Day 2: Skipping class
She posted the slides for her presentation in the last one and slides 21-24 are particularly excellent. There were a number of points made in these that I wanted to call out:
- Business process management and BPMS products bridge the gap between end-user computing and full on application development. Business rules, used to automate decisions, can also bridge this gap by putting the business in control of decision-making logic in processes, in legacy systems and in enterprise applications
- As John Rymer pointed out, business rules help you build for change so you can deliver systems that respond rapidly and safely to changing business conditions.
- One of the best ways to get control of processes being managed using BPM and developed on an SOA platform is to build decision services that encapsulate and manage the decisions within them.
- One of the great values of considering business rules, business process and business intelligence as a set is that rules-based decisions are a great platform for embedding analytics into process as I discuss in this article
- It is this combination that drives agility, as I have noted when discussing agility as defined by Gartner