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James Taylor's Decision Management

James Taylor

BPM in 2007 and beyond

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Maureen Fleming of IDC gave an interesting presentation in San Mateo last week - A view of BPM in 2007 and beyond [Currently Broken]. It's a great presentation and two things in particular struck me and prompted a post - her use of decision services and her categorization of BPM tools. Based on her presentation I developed a slightly different diagram (shown below).

IDCBPMMaureen categorized BPM into Sense and Respond, People-Centric and Transaction-Centric (the gray boxes in the diagram) and talked about how these are conceptually linked with Sense and Respond triggering People-Centric for investigation and Transaction-Centric for automation while Transaction-Centric trigger People-Centric for exception handling (these links shown with curved arrows). Maureen went on to talk about using an ESB to hook all this up and the role of event processing, activity monitoring and process analytics in all this. I would add the important role that Decision Services play in this kind of setup. Providing answers to questions raised by other elements, they can be easily integrated into the ESB as shown in the diagram.

I have written before about SOA, BPM, CEP and business rules and why business rules matter in an event-driven SOA. Keeping decisions, and rules, separate like this helps avoid over-synchronizing rules and processes and is not the same as the use of rules technology in BPM (or BAM or CEP).

If you are interested you might enjoy this podcast from the bloggers here at ebizQ on BPM in 2007 and this post on intelligent process automation

BTW Bruce Silver's great article on this topic in Intelligent Enterprise is here: Analysis: Where Rules Management and BPM Meet

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1 Comment

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Thanks for your kind thoughts about my view of BPM. As you pointed out, we baked decision services into the architecture of BPM. And decision services are core to our intelligence process automation architecture.

It's always difficult to take these ideas and display them in one image. I had the luxury of doing a build with several slides. So I can understand your desire to add decision services into the central graphic. A black diamond is a telling choice!

Maureen
(Posted on her behalf by me)

James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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