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May 08, 2007BPM in 2007 and beyond
Maureen Fleming of IDC gave an interesting presentation in San Mateo last week - A view of BPM in 2007 and beyond. It's a great presentation and two things in particular struck me and prompted a post - her use of decision services and her categorization of BPM tools. Based on her presentation I developed a slightly different diagram (shown below).
Maureen categorized BPM into Sense and Respond, People-Centric and Transaction-Centric (the gray boxes in the diagram) and talked about how these are conceptually linked with Sense and Respond triggering People-Centric for investigation and Transaction-Centric for automation while Transaction-Centric trigger People-Centric for exception handling (these links shown with curved arrows). Maureen went on to talk about using an ESB to hook all this up and the role of event processing, activity monitoring and process analytics in all this. I would add the important role that Decision Services play in this kind of setup. Providing answers to questions raised by other elements, they can be easily integrated into the ESB as shown in the diagram.
I have written before about SOA, BPM, CEP and business rules and why business rules matter in an event-driven SOA. Keeping decisions, and rules, separate like this helps avoid over-synchronizing rules and processes and is not the same as the use of rules technology in BPM (or BAM or CEP).
If you are interested you might enjoy this podcast from the bloggers here at ebizQ on BPM in 2007 and this post on intelligent process automation
BTW Bruce Silver's great article on this topic in Intelligent Enterprise is here: Analysis: Where Rules Management and BPM Meet
Technorati Tags: BAM, BPM, business process, business rules, CEP, decision service, forrester, SOA
Posted by jtaylor in
Business Activity Monitoring
• Business Process Management
• Business Rules
• Decision Technologies
• Event Processing
• SOA
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Thanks for your kind thoughts about my view of BPM. As you pointed out, we baked decision services into the architecture of BPM. And decision services are core to our intelligence process automation architecture.
It's always difficult to take these ideas and display them in one image. I had the luxury of doing a build with several slides. So I can understand your desire to add decision services into the central graphic. A black diamond is a telling choice!
Maureen
(Posted on her behalf by me)
Posted by: Maureen Fleming at May 10, 2007 11:16 AM
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