James Taylor's Decision Management

I am attending webMethods Integration World this week and blogging live from the sessions. Day 2 had the customer innovation awards. These will be listed on the webMethods site I am sure (with videos) and were fascinating.

• The first one was Johnson and Johnson Health Care talking about how their supply chain has gone from low urgency (shipping to warehouses) to an increasingly just-in-time deliver of medical supplies to doctors for procedures. Use webMethods to measure end to end supply chain, monitor it and respond quickly to problems and issues. Indeed able to be proactive fixing problems with deliveries before customers notice and to increase awareness and understanding of all their supply chain related processes.
• The second one was Genentech. Integrating applications to make it easy to support rapidly expanding businesses while still reusing compliant pieces so as to avoid having to re-start approval from the FDA etc. SOA, standardization and simplification were crucial to establish expansion to be supported by IT. Focused on reusable code and have had some success with developing core services and getting high levels of reuse. Adaptability has been improved by building a flexible architecture which they see as important given how constant change was and is. Decoupled manufacutring, new product introduction etc from IT needs. Want to move dollars from IT to research.
• The third one was Ahold, about whom I blogged yesterday. Great comment that when you start with innovation and change you don't have many friends but when you succeed, you have many!

I am speaking at 2:45pm on "Automating High-Volume Business Decisions within an SOA"

Technorati Tags: business process management, CRM, innovation, legacy modernization, service, SOA, supply chain, webMethods