• Enabling Business Agility and Reuse
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James Taylor's Decision Management

Fall webinar series

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By James Taylor on August 30, 2010 11:01 AM 0 0 Vote 0 Votes
I just scheduled and announced four new webinars for this fall:Simplifying over-complex processes Delivering customer centricity across multiple channels, multiple platforms Implementing analytics? You need business rules Decision analytics - more than BI and web analytics You can find all... Read More..
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Improving customer interactions one decision at a time

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By James Taylor on August 24, 2010 1:17 PM 1 0 Vote 0 Votes
William Band at Forrester (@waband) recently tweeted that his next research project was: When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each? I replied that companies should be sure to manage customer... Read More..
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Use Cases and Business Rules

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By James Taylor on August 17, 2010 5:24 PM 0 0 Vote 0 Votes
Barb von Halle and Larry Goldberg had an interesting article titled Use Cases and Business Rules - can they work together over on Modern Analyst. In the article they discuss the role of the Decision Model and business rules in... Read More..
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On the importance of experimentation

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By James Taylor on August 4, 2010 8:28 AM 0 0 Vote 0 Votes
The McKinsey Quarterly had an article today on Ten Tech-enabled business trends to watch and number 5 caught my eye -Experimentation and big data. As the authors say What if you could analyze every transaction, capture insights from every customer... Read More..
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Fall events to learn more about decision management

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By James Taylor on July 27, 2010 10:53 AM 0 0 Vote 0 Votes
I am speaking or giving workshops at three events this fall and all three represent good opportunities for you to learn more about decision management:First up is RuleFest 2010 in San Jose October 11-14. I am speaking on October 12... Read More..
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Business rules v programming (again)

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By James Taylor on July 22, 2010 8:02 PM 0 0 Vote 0 Votes
I got another comment on an old article of mine that is linked to a popular programming site - Don't soft-code, use business rules. This remains my most commented post and the new comment basically repeats some of the arguments... Read More..
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Register for business rules forum 2010

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By James Taylor on June 28, 2010 5:22 AM 0 0 Vote 0 Votes
There are just a few days left to secure the Super Early Bird Price for the 13th International Business Rules Forum 2010 so register here. Join me October 17-21 at the Hilton Alexandria Mark Center in Alexandria, VA. This year... Read More..
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New book on BPM and BI

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By James Taylor on June 23, 2010 11:01 AM 0 0 Vote 0 Votes
The 2010 BPM and Workflow handbook is now available for pre-order at a great discount. This year's book focuses on the role of Business Intelligence in the context of BPM. As Keith Swenson, WfMC Vice Chair says, "Business (Process) Intelligence... Read More..
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Speaking at the ebizQ BPM in Action event

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By James Taylor on May 25, 2010 6:36 PM 0 0 Vote 0 Votes
I am participating in the ebizQ BPM in Action series this month.  I am speaking on Advanced Decisioning for Process Excellence at 1pm on June 23. Straight-through processing, advanced analytics, dynamic processes, business user control and business alignment -- all... Read More..
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Flexible yet permanent - the power of business rules

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By James Taylor on May 18, 2010 10:01 AM 0 0 Vote 0 Votes
Sapphire, SAP's big show, is on this week and I have been following the twitter stream (I was invited but couldn't make it). Merv Adrian (@merv) had a sequence of posts about some SAP customers (Shell and Unilever) that really... Read More..
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James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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