James Taylor's Decision Management

Cross-posted from my blog JTonEDMI saw this white paper by IBM on Legacy Modernization with business rules and thought I should quickly re-summarize my point of view on this and link to my various posts on the topic. The white... Read More..
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Last week Carole-Ann posted on 2 MegaTrends at Business Rules Forum 2010. I normally agree with a lot of what she has to say but this time I am going to have to take exception to one of her points.... Read More..
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Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was "Change business rules and processes without impacting underlying applications". This focus on agility is not, perhaps,... Read More..
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I saw yet another article about the claims being paid by the BP Fund this weekend - BP fund czar promises bigger, faster claims - and it struck me that every time there is a disaster we go through this.... Read More..
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There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process... Read More..
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Fall webinar series

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I just scheduled and announced four new webinars for this fall:Simplifying over-complex processes Delivering customer centricity across multiple channels, multiple platforms Implementing analytics? You need business rules Decision analytics - more than BI and web analytics You can find all... Read More..
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William Band at Forrester (@waband) recently tweeted that his next research project was: When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each? I replied that companies should be sure to manage customer... Read More..
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Barb von Halle and Larry Goldberg had an interesting article titled Use Cases and Business Rules - can they work together over on Modern Analyst. In the article they discuss the role of the Decision Model and business rules in... Read More..
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The McKinsey Quarterly had an article today on Ten Tech-enabled business trends to watch and number 5 caught my eye -Experimentation and big data. As the authors say What if you could analyze every transaction, capture insights from every customer... Read More..
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I am speaking or giving workshops at three events this fall and all three represent good opportunities for you to learn more about decision management:First up is RuleFest 2010 in San Jose October 11-14. I am speaking on October 12... Read More..
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James Taylor blogs about decision-management technologies such as predictive analytics and business rules, discussing how they deliver agility, improve business processes and bring intelligent automation to SOA.

James Taylor

James Taylor blogs on decision management for ebizQ, and is an independent consultant on decision management, predictive analytics, business rules, and related topics.

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