May 12, 2008
Some FAQ on decision management
After running an initial article on decision management - Business Decision Management - Part 1 - the BPM Institute published an FAQ by me and my business partner (Neil Raden) as Business Decision Management - Part 2. Together these are a pretty good overview of decision management. Enjoy.
Posted by jtaylor in
Decision Technologies
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May 08, 2008
Decisions and the interconnectedness of all things
Mike Gilpin had an interesting post on the Forrester blog this week - The Four Classical Elements Of The Digital World: Process, Service, Event, and Information. You should take a look at the post - it's an article really - as Mike makes some great points about the interconnectedness of all things in application development. I am particularly interested in this as Mike has invited me to attend the Forrester IT Forum in Las Vegas in a couple of weeks where I will be participating in a few things and blogging about the experience over on the Smart (enough) Systems blog - you can subscribe to get the blog posts from the event as I write them.
To keep you going though, I would make a couple of quick observations around decision management and Mike's ideas. Firstly, considering the digital business architecture he references, one can and should clearly regard the logic of decisions, and the models of analytically derived information, as part of the metadata core. Secondly I see decision services as a subset of all services. Decision services provide decision making to processes, decide how to act on events, and decide using information. In this sense they are the subset of services that, perhaps, most embodies the interconnectedness Mike discusses.
I wrote before on the role of business rules in building a digital business architecture.
Posted by jtaylor in
Business Process Management
• Decision Technologies
• Event Processing
• SOA
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Your chance to blog and win!
Tony, over on the Decision Support Analytics blog, is running an interesting competition and the prizes have just improved - Neil and I offered a signed copy of our book to add to his list of potential prizes. You can check out the details here. I plan to write a couple of entries soon and I encourage any of you who blog to do likewise. Details of how to enter are here.
Cross-posted to both blogs
Posted by jtaylor in
Business Intelligence
• Predictive Analytics
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May 02, 2008
Using analytics in business process management
George Barlow of Appian had an article this week on How Real Time Analytics Delivers Significantly Better BPM. George and I are clearly strongly aligned on this - what he talks about in the article is exactly the kind of decision making Neil and I discuss in Smart (Enough) Systems - so I won't repeat too much except to highlight a few quotes:
With real-time capability, analytics can actually drive process flow. Analytics can be used to automatically initiate performance-based events and dynamically manage the flow of enterprise processes Analytics can also be used to drive personalization into processes by making the decisions in the process reflect the segmentation and analysis of customers.
Real value comes when the BPM software extends to support actual business data managed by the system Yup - just being able to analyze data about the process is not enough.
Real-time analytics achieve their true potential and are especially powerful when coupled with an integrated rules engine. Absolutely - this combination of rules and analytics to build effective decision services within a process is how it should be done. Related posts on this topic are many and include decision technology as a platform for analytics in a process, some thoughts on intelligent business processes, how to combine BI and BPM, decision management and dynamic business applications and using decision services to marry BI and SOA.
Posted by jtaylor in
Business Process Management
• Business Rules
• Decision Technologies
• Predictive Analytics
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