http://www.ebizq.net/blogs/connectedweb/ Phil Wainewright blogs about how businesses are using the Web to get better plugged into today's fast-moving, digital economy. en Copyright 2011 Fri, 25 Mar 2011 19:35:10 -0500 http://www.sixapart.com/movabletype/?v=4.21-en http://blogs.law.harvard.edu/tech/rss Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There's a new meme in town called social business that says we should design enterprise systems around the people that... http://www.ebizq.net/blogs/connectedweb/2011/03/redesigning_the_enterprise_fro.php http://www.ebizq.net/blogs/connectedweb/2011/03/redesigning_the_enterprise_fro.php Fri, 25 Mar 2011 19:35:10 -0500 philw Delivering the opening keynote at the Gartner BPM Summit in London last week, analyst Janelle Hill delivered Gartner's vision for a rebirth of BPM that is as comfortable with unstructured activities as it is with structured processes. As one enthused... http://www.ebizq.net/blogs/connectedweb/2011/03/the_social_crisis_of_enterpris.php http://www.ebizq.net/blogs/connectedweb/2011/03/the_social_crisis_of_enterpris.php Mon, 14 Mar 2011 07:12:40 -0500 philw I know I'm not alone in my dissatisfaction with web meetings, because I frequently hear the same sentiments expressed by colleagues and associates. We're all fed up with dialing in to online meetings, waiting for clunky client software to load... http://www.ebizq.net/blogs/connectedweb/2011/03/where_next_for_web_meetings.php http://www.ebizq.net/blogs/connectedweb/2011/03/where_next_for_web_meetings.php Tue, 01 Mar 2011 11:53:37 -0500 philw I found myself intrigued by the launch of Echo E2 during Social Media Week in San Francisco earlier this month. The new Echo service is a StreamServer and App Store that allows a company to bring together social media activity... http://www.ebizq.net/blogs/connectedweb/2011/02/merging_social_streams_into_mu.php http://www.ebizq.net/blogs/connectedweb/2011/02/merging_social_streams_into_mu.php Thu, 24 Feb 2011 11:47:23 -0500 philw Despite the growing use of social media within enterprises for collaboration — and externally as a customer service and marketing tool — there have been few examples of its use to speed up response times and efficiency among IT service... http://www.ebizq.net/blogs/connectedweb/2011/02/it_service_management_gets_soc.php http://www.ebizq.net/blogs/connectedweb/2011/02/it_service_management_gets_soc.php Tue, 15 Feb 2011 09:28:05 -0500 philw Yesterday saw the long-awaited launch of a collaboration tool that's been two years in development at stealth-mode startup Asana. What makes this launch notable is that the company's two founders are alumni of social networking giant Facebook, and one of... http://www.ebizq.net/blogs/connectedweb/2011/02/can_facebook_alumni_remake_ent.php http://www.ebizq.net/blogs/connectedweb/2011/02/can_facebook_alumni_remake_ent.php Tue, 08 Feb 2011 08:40:58 -0500 philw With its Notes pedigree, IBM's Lotus family of products dates back to the very beginnings of enterprise collaboration software. Its presence in the collaboration market is still substantial, so it was probably only a matter of time before IBM started... http://www.ebizq.net/blogs/connectedweb/2011/02/ibm_hefts_onset_of_social_busi.php http://www.ebizq.net/blogs/connectedweb/2011/02/ibm_hefts_onset_of_social_busi.php Wed, 02 Feb 2011 15:28:32 -0500 philw Over the past two months, I've bookmarked less than a half dozen articles as worth noting for the insights they provide. Looking back over them this past week, I've noticed two dominant themes that are core to the nature of... http://www.ebizq.net/blogs/connectedweb/2011/01/big_in_2011_curation_and_consu.php http://www.ebizq.net/blogs/connectedweb/2011/01/big_in_2011_curation_and_consu.php Mon, 17 Jan 2011 15:33:47 -0500 philw Many have detected signs of irrational bubble economics in the news that investment bank Goldman Sachs has brokered a $500 million investment in Facebook, giving the social networking website a total value of around $50 billion. It seems that excitement... http://www.ebizq.net/blogs/connectedweb/2011/01/when_will_facebooks_bubble_bur.php http://www.ebizq.net/blogs/connectedweb/2011/01/when_will_facebooks_bubble_bur.php Wed, 05 Jan 2011 12:45:21 -0500 philw This blog's overriding interest is in the use of Web technologies to connect people in business. As we start to wrap up another year, I'd like to draw your attention to a couple of useful resources that show how connected... http://www.ebizq.net/blogs/connectedweb/2010/12/its_a_connected_world.php http://www.ebizq.net/blogs/connectedweb/2010/12/its_a_connected_world.php Wed, 22 Dec 2010 11:17:00 -0500 philw One of my first thoughts about the pricing announced a year ago for Salesforce.com's Chatter collaboration tool was that it should be free to casual users: "Salesforce.com will be wise to make its as-yet unpriced 'Chatter Lite' license — which... http://www.ebizq.net/blogs/connectedweb/2010/12/avoiding_social_stovepipes_in.php http://www.ebizq.net/blogs/connectedweb/2010/12/avoiding_social_stovepipes_in.php Thu, 16 Dec 2010 07:38:41 -0500 philw Kudos to Accenture for its video, Cloud Computing Here and Now -- Our Youngest Experts Explain the Cloud, which my Enterprise Irregulars colleague Michael Krigsman featured on his blog last week. The stars of this video are all millennial children,... http://www.ebizq.net/blogs/connectedweb/2010/12/if_youre_a_ten-year-old_cloud.php http://www.ebizq.net/blogs/connectedweb/2010/12/if_youre_a_ten-year-old_cloud.php Mon, 06 Dec 2010 02:02:08 -0500 philw Listen to the second part of my conversation with Bruce Richardson, chief strategy officer at enterprise application vendor Infor, and former head of research at analyst firm AMR. In part one, we discussed Why Enterprises Move ERP to the Cloud.... http://www.ebizq.net/blogs/connectedweb/2010/11/why_cloud_apps_must_co-exist_w.php http://www.ebizq.net/blogs/connectedweb/2010/11/why_cloud_apps_must_co-exist_w.php Mon, 29 Nov 2010 07:56:31 -0500 philw Listen to my conversation with Bruce Richardson, chief strategy officer at enterprise application vendor Infor, and a highly respected industry analyst in his former role as head of research at AMR. This is part one of a two-part interview. In... http://www.ebizq.net/blogs/connectedweb/2010/11/why_enterprises_move_erp_to_th.php http://www.ebizq.net/blogs/connectedweb/2010/11/why_enterprises_move_erp_to_th.php Wed, 24 Nov 2010 04:39:49 -0500 philw Some common sense caught my eye today from UK-based blogger Mark Pack, who is a an avid yet grounded observer of how corporations and political parties use social media. Commenting on the newly updated version of the much-hyped YouTube Social... http://www.ebizq.net/blogs/connectedweb/2010/11/does_social_media_hype_add_up.php http://www.ebizq.net/blogs/connectedweb/2010/11/does_social_media_hype_add_up.php Fri, 19 Nov 2010 07:05:26 -0500 philw