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February 2011 Archives

I found myself intrigued by the launch of Echo E2 during Social Media Week in San Francisco earlier this month. The new Echo service is a StreamServer and App Store that allows a company to bring together social media activity... Read More..
Despite the growing use of social media within enterprises for collaboration — and externally as a customer service and marketing tool — there have been few examples of its use to speed up response times and efficiency among IT service... Read More..
Yesterday saw the long-awaited launch of a collaboration tool that's been two years in development at stealth-mode startup Asana. What makes this launch notable is that the company's two founders are alumni of social networking giant Facebook, and one of... Read More..
With its Notes pedigree, IBM's Lotus family of products dates back to the very beginnings of enterprise collaboration software. Its presence in the collaboration market is still substantial, so it was probably only a matter of time before IBM started... Read More..

Phil Wainewright blogs about how businesses are using the Web to get better plugged into today's fast-moving, digital economy.

Phil Wainewright

Phil Wainewright specializes in on-demand services View more

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