October 2009 Archives

Something feels inherently self-contradictory about the term 'digital goods', used to describe any digital item that is sold online. These are goods, in other words, that never exist in any physical, material sense. They are created on someone's computer, uploaded... Read More..
A lot of discussion about cloud computing is based on flawed logic and there was a classic example this week from the lips of HP's CEO Mark Hurd, speaking at the Gartner IT Symposium in Florida on Monday. HP's Hurd... Read More..
Listen to the second part of my conversation with Bob Warfield, CEO of HelpStream. In part I, we talked about Social CRM, and the impact that it's had on the way people use computing and how they interact with businesses,... Read More..
Listen to my conversation with Bob Warfield, CEO of HelpStream, a leading social CRM vendor. This podcast is part I of a two-part interview. Part II discusses how the evolution of Web-based interactions is Bringing the Service Ethos to Sales... Read More..
Listen to my interview with Colleen Smith, managing director of software as a service (SaaS) at platform vendor Progress Software. In this podcast, learn about some of the new factors ISVs have to think about when creating software as a... Read More..
It turns out that size and brand value alone are not enough to assure the safety of your data when stored in the cloud. Last week, an outage at T-Mobile's Sidekick service, which is operated by a subsidiary of Microsoft,... Read More..
Listen to my interview with Jeff Freund, founder and CEO of Clickability, which has today announced BMC Software as the latest customer to adopt its on-demand web content management platform. In this podcast, learn how the evolution of the Web... Read More..
Who clicks on banner ads? I certainly don't — except by accident (especially prevalent on the iPhone, I find, when I use some white space to scroll down the page and find I've inadvertently clicked an ad whose image hasn't... Read More..
Yet more evidence emerges that your data is safer with a cloud provider than it is when stored on an enterprise's own IT systems. eWeek last week reported a survey by the Ponemon Institute and security company Imperva found that... Read More..

Phil Wainewright blogs about how businesses are using the Web to get better plugged into today's fast-moving, digital economy.

Phil Wainewright

Phil Wainewright specializes in on-demand services View more

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