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The Connected Web

Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There's a new meme in town called social business that says we should design enterprise systems around the people that... Read More..
Delivering the opening keynote at the Gartner BPM Summit in London last week, analyst Janelle Hill delivered Gartner's vision for a rebirth of BPM that is as comfortable with unstructured activities as it is with structured processes. As one enthused... Read More..
I know I'm not alone in my dissatisfaction with web meetings, because I frequently hear the same sentiments expressed by colleagues and associates. We're all fed up with dialing in to online meetings, waiting for clunky client software to load... Read More..
I found myself intrigued by the launch of Echo E2 during Social Media Week in San Francisco earlier this month. The new Echo service is a StreamServer and App Store that allows a company to bring together social media activity... Read More..
Despite the growing use of social media within enterprises for collaboration — and externally as a customer service and marketing tool — there have been few examples of its use to speed up response times and efficiency among IT service... Read More..
Yesterday saw the long-awaited launch of a collaboration tool that's been two years in development at stealth-mode startup Asana. What makes this launch notable is that the company's two founders are alumni of social networking giant Facebook, and one of... Read More..
With its Notes pedigree, IBM's Lotus family of products dates back to the very beginnings of enterprise collaboration software. Its presence in the collaboration market is still substantial, so it was probably only a matter of time before IBM started... Read More..
Over the past two months, I've bookmarked less than a half dozen articles as worth noting for the insights they provide. Looking back over them this past week, I've noticed two dominant themes that are core to the nature of... Read More..
Many have detected signs of irrational bubble economics in the news that investment bank Goldman Sachs has brokered a $500 million investment in Facebook, giving the social networking website a total value of around $50 billion. It seems that excitement... Read More..

It's a Connected World

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This blog's overriding interest is in the use of Web technologies to connect people in business. As we start to wrap up another year, I'd like to draw your attention to a couple of useful resources that show how connected... Read More..

Phil Wainewright blogs about how businesses are using the Web to get better plugged into today's fast-moving, digital economy.

Phil Wainewright

Phil Wainewright specializes in on-demand services View more

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