Column 2

Sandy Kemsley

Is Six Sigma going the way of TQM?

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This entry cross-posted to my new blog location.

Completely non-Enterprise 2.0, except for the fact that I heard this at lunch today from someone who works for a large financial services organization: 3M may ditch their Six Sigma program because they find that it stifles creativity. To quote Charles O'Reilly, a Stanford Graduate School of Business management professor, "If you take over a company that's been living on innovation, clearly you can squeeze costs out. The question is, what's the long-term damage to the company?" If this trend continues, Six Sigma training might join a list like this.

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