BPM in Action: IT Infrastructure Management Archives

The Big Mash-Up Meets the Big Meltdown: Why Now’s a Great Time to Invest in IT, and Where

By Michael Dortch on November 13, 2008 8:09 PM 0 0 Vote 0 Votes

To be brief, you can never find better bargains than during economic turbulence. So if you can find technologies that deliver business value – lower costs, higher profits, better productivity or customer/partner satisfaction – you should find a way to... Read More..

Categories: BPM, Business Knowledge Management, Current Events, IT Infrastructure Management, Process Visibility, RFID, Software as a Service, The Big Mash-Up

HP and Intel, and Yahoo! – Oh, My! Talk About Your “Big Mash-Ups!”

By Michael Dortch on July 29, 2008 5:21 PM 0 0 Vote 0 Votes

Well, well, well. That would be one “well” each for Hewlett-Packard, Intel, and Yahoo!, all three of which announced today plans to build a test bed for cloud computing that will span six data centers in three countries. The goals... Read More..

Categories: BPM, Business Knowledge Management, Current Events, IT Infrastructure Management, Information Lifecycle Management, Process Visibility, SOA, Software as a Service, The Big Mash-Up

Back to BPM (for a bit, anyway): Appian Movin' On Up (Continued, sort-of...)

By Michael Dortch on July 25, 2008 4:53 PM 0 0 Vote 0 Votes

Appian, one of the few remaining "pure-play" BPM vendors, just announced its first-ever venture investment – $10 million from Novak Biddle Venture Partners. I participated in a very interesting conversation among several other industry analysts, Matthew Calkins, Appian’s President and... Read More..

Categories: BPM, Business Knowledge Management, Current Events, IT Infrastructure Management, Information Lifecycle Management, Software as a Service, The Big Mash-Up

The Big Mash-Up, Continued: Perhaps Perfect Process Perception?

By Michael Dortch on June 4, 2008 9:28 PM 0 0 Vote 0 Votes

If you had complete visibility into everything that happened across your enterprise and its networks and IT resources, how would your business processes change? This is not just a philosophical exercise, at least not anymore. If it’s true that “you... Read More..

Categories: BPM, Business Knowledge Management, Current Events, Enterprise Information Integration, IT Infrastructure Management, Process Visibility, The Big Mash-Up

IBM: I Believe (in the Big) Mash-Up!

By Michael Dortch on April 25, 2008 11:01 AM 0 0 Vote 0 Votes

Earlier this month, IBM announced that it has integrated its FileNet BPM offering with Cognos 8 (which IBM also owns) and its business intelligence features. The company has also transformed its January acquisition of AptSoft into IBM WebSphere Business Events,... Read More..

Categories: BPM, Business Knowledge Management, Current Events, Enterprise Information Integration, Event-Driven Architecture, IBM, IT Infrastructure Management, SOA, The Big Mash-Up

When Business Processes Fail: Citigroup, Merrill Lynch, and Yahoo!

By Michael Dortch on November 7, 2007 1:59 PM 0 0 Vote 0 Votes

(Once again, sorry for the long darkness since my last entry. No excuses; I’m still swamped, but have almost bailed myself out …) Issue the First: Within the past week or so, both Citigroup and Merrill Lynch have jettisoned their... Read More..

Categories: BPM, Current Events, IT Infrastructure Management

When Business Processes Fail: TJX and Wal-Mart Just Don’t Get It

By Michael Dortch on October 4, 2007 9:03 PM 2 0 Vote 0 Votes

Before I being the current tirade, my abject apologies to everyone at ebizQ, especially all of you readers out there – all five of you – who’ve been wondering where I’ve been. (My even more abject apologies to those who... Read More..

Categories: BPM, Business Knowledge Management, Current Events, IT Infrastructure Management

BPM Back to Basics: What are All Those Users DOING, Anyway? (The Tools-Focused Bits)

By Michael Dortch on August 21, 2007 7:16 PM 0 0 Vote 0 Votes

What IT-empowered tools are best to use for collecting information about who's using what when, where, why, and how? Well, as every industry analyst tries to answer almost every question, “that depends.” If you've already got IT infrastructure monitoring and/or... Read More..

Categories: BPM, Business Knowledge Management, IT Infrastructure Management

BPM Back to Basics: Now That IT Ain't Broke, How Well is IT Working?

By Michael Dortch on August 17, 2007 7:11 PM 0 0 Vote 0 Votes

No, those ain't typo's in that headline – I MEAN “IT,” as in “information technology,” and not just a generic “it.” As you may have read here previously, I believe one of the first basic principles those pursuing BPM and... Read More..

Categories: BPM, Business Knowledge Management, IT Infrastructure Management

BPM Back to Basics: Find Out What's Working Well, and Fix What's Not! (The Tools-Focused Bits)

By Michael Dortch on August 16, 2007 6:42 AM 0 0 Vote 0 Votes

Last time was about processes intended to help you and your colleagues figure out what applications, resources, services, and workflows were most critical to your business, and how well and/or not well IT is supporting them. This time is about... Read More..

Categories: BPM, Business Knowledge Management, IT Infrastructure Management

Recently in IT Infrastructure Management Category

The Big Mash-Up Meets the Big Meltdown: Why Now’s a Great Time to Invest in IT, and Where

HP and Intel, and Yahoo! – Oh, My! Talk About Your “Big Mash-Ups!”

Back to BPM (for a bit, anyway): Appian Movin' On Up (Continued, sort-of...)

The Big Mash-Up, Continued: Perhaps Perfect Process Perception?

IBM: I Believe (in the Big) Mash-Up!

When Business Processes Fail: Citigroup, Merrill Lynch, and Yahoo!

When Business Processes Fail: TJX and Wal-Mart Just Don’t Get It

BPM Back to Basics: What are All Those Users DOING, Anyway? (The Tools-Focused Bits)

BPM Back to Basics: Now That IT Ain't Broke, How Well is IT Working?

BPM Back to Basics: Find Out What's Working Well, and Fix What's Not! (The Tools-Focused Bits)

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