http://www.ebizq.net/blogs/bpminaction/ Business process management and optimization -- philosophies, policies, practices, and punditry. en Copyright 2012 Sat, 29 Oct 2011 14:47:34 -0500 http://www.sixapart.com/movabletype/?v=4.37 http://blogs.law.harvard.edu/tech/rss These days, BPM professionals at all levels and of all types are talking a great deal about dynamic case management (DCM) So at ebizQ, we've been thinking about DCM a lot as well. Over the next several weeks, we'll examine... http://www.ebizq.net/blogs/bpminaction/2011/10/digging_into_dynamic_case_mana.php http://www.ebizq.net/blogs/bpminaction/2011/10/digging_into_dynamic_case_mana.php Sat, 29 Oct 2011 14:47:34 -0500 astuart ebizQ has been covering dynamic case management (DCM) extensively for awhile now. Our recent coverage includes a deep dive into the concept of untamed processes and DCM in the financial services industry. Not surprisingly, DCM is also a key discussion... http://www.ebizq.net/blogs/bpminaction/2011/09/forrester_quick_tips_for_getti.php http://www.ebizq.net/blogs/bpminaction/2011/09/forrester_quick_tips_for_getti.php BPM Fri, 23 Sep 2011 09:46:55 -0500 astuart Enthusiasm is running high at Forrester's annual Business Process Forum, where the message is, quite simply: "It's all about the customer." Of course, that's classic advice, but as suggested by the conference title--"The New World of Customer Engagement"--BPM professionals need... http://www.ebizq.net/blogs/bpminaction/2011/09/early_dispatches_from_forreste.php http://www.ebizq.net/blogs/bpminaction/2011/09/early_dispatches_from_forreste.php BPM Thu, 22 Sep 2011 10:37:11 -0500 astuart BPM, content and collaboration pros will gather in Boston this week for Forrester Research's deep dive into the latest thinking in both fields. Will you be there? At Forrester's Business Process Forum, attendees will explore "the new world of customer... http://www.ebizq.net/blogs/bpminaction/2011/09/gearing_up_for_forresters_foru.php http://www.ebizq.net/blogs/bpminaction/2011/09/gearing_up_for_forresters_foru.php BPM Sun, 18 Sep 2011 20:54:40 -0500 astuart Businesses may still be cutting back on other initiatives, but they expect to increase their BPM investments during 2011, according to research by Gartner Inc. Overall, participants in Gartner's global BPM spending survey were bullish on BPM spending, with 54%... http://www.ebizq.net/blogs/bpminaction/2011/07/gartner_bpm_spending_to_keep_i.php http://www.ebizq.net/blogs/bpminaction/2011/07/gartner_bpm_spending_to_keep_i.php BPM Fri, 22 Jul 2011 14:04:47 -0500 astuart Summer's officially started, but things haven't slowed down a bit at ebizQ. For starters, you'll find plenty of new articles, including Crystall Bedell's package on case management in financial services, Alan Earls' look at approaches to process governance and Joe... http://www.ebizq.net/blogs/bpminaction/2011/06/summer_reading_and_sharing_you.php http://www.ebizq.net/blogs/bpminaction/2011/06/summer_reading_and_sharing_you.php BPM Fri, 24 Jun 2011 10:14:03 -0500 astuart I'll be writing and posting much more about last week's Gartner BPM Summit in the coming days. Meanwhile, here are a few quick big-picture insights and predictions from the opening and closing presentations. From Gartner Fellow and Vice President Ken... http://www.ebizq.net/blogs/bpminaction/2011/05/a_few_keynote_highlights_from.php http://www.ebizq.net/blogs/bpminaction/2011/05/a_few_keynote_highlights_from.php Mon, 02 May 2011 12:04:09 -0500 astuart There's a lot of excitement surrounding Gartner's BPM Summit in Baltimore, and not just because of reports of a tornado nearby last night. People here seem genuinely pumped about the promise that BPM holds for their projects, their organizations and,... http://www.ebizq.net/blogs/bpminaction/2011/04/quick_dispatch_from_the_gartne.php http://www.ebizq.net/blogs/bpminaction/2011/04/quick_dispatch_from_the_gartne.php Thu, 28 Apr 2011 16:47:07 -0500 astuart I'm delighted to be attending the Gartner BPM Summit in Baltimore next week. The summit is shaping up to be a stellar gathering of BPM luminaries. I'll be there from the opening reception to the closing keynote, covering the... http://www.ebizq.net/blogs/bpminaction/2011/04/coming_soon_coverage_from_the.php http://www.ebizq.net/blogs/bpminaction/2011/04/coming_soon_coverage_from_the.php BPM Mon, 18 Apr 2011 10:55:13 -0500 astuart Despite a few snow showers this week, winter finally seems to be history here in the Northeast. Also history: ebizQ's sixth annual BPM in Action virtual event, "Building a Faster, Smarter Enterprise," held earlier this month. But you can still... http://www.ebizq.net/blogs/bpminaction/2011/03/ebizq_special_bpm_resources_av.php http://www.ebizq.net/blogs/bpminaction/2011/03/ebizq_special_bpm_resources_av.php BPM Tue, 22 Mar 2011 12:50:04 -0500 astuart Trust me on this one: You don't want to miss ebizQ's sixth annual BPM in Action virtual conference, scheduled for March 10. This year's theme is "Building a Faster, Smarter Enterprise," and we've got a stellar lineup of expert speakers... http://www.ebizq.net/blogs/bpminaction/2011/02/register_now_for_ebizqs_bpm_on.php http://www.ebizq.net/blogs/bpminaction/2011/02/register_now_for_ebizqs_bpm_on.php BPM Tue, 22 Feb 2011 17:45:32 -0500 astuart As most people in the BPM world probably know by now, OpenText Corp. has agreed to acquire Metastorm Inc., a Baltimore, Md.-based provider of BPM, business process analysis and enterprise architecture software. OpenText, a Waterloo, Ont., provider of enterprise content... http://www.ebizq.net/blogs/bpminaction/2011/02/opentext_metastorm_reaction_fr.php http://www.ebizq.net/blogs/bpminaction/2011/02/opentext_metastorm_reaction_fr.php BPM Thu, 10 Feb 2011 15:59:09 -0500 astuart I've been reading Artie Mahal's recently published book, "How Work Gets Done: Business Process Management, Basics and Beyond" (Technics Publications LLC, 2010). All I can say is: I wish I'd started digging into this book much sooner--like on my very... http://www.ebizq.net/blogs/bpminaction/2011/02/ive_been_reading_artie_mahals.php http://www.ebizq.net/blogs/bpminaction/2011/02/ive_been_reading_artie_mahals.php BPM Fri, 04 Feb 2011 17:44:57 -0500 astuart Gartner analysts forecast that, over the next few years, process excellence will propel some Global 2000 companies to the head of the pack. And, the analysts warned in releasing their annual BPM prognostications, lack of attention to BPM could cause... http://www.ebizq.net/blogs/bpminaction/2011/01/gartner_bpm_will_separate_have.php http://www.ebizq.net/blogs/bpminaction/2011/01/gartner_bpm_will_separate_have.php BPM Sun, 30 Jan 2011 13:03:29 -0500 astuart Forrester's Alex Peters' ongoing survey regarding BPM sustainability is yielding some interesting results. The online survey, still open at this writing, asks BPM "change agents and architects" to assess their BPM efforts in areas ranging from strategic objectives to skills... http://www.ebizq.net/blogs/bpminaction/2011/01/forrester_sustainable_bpm_stil.php http://www.ebizq.net/blogs/bpminaction/2011/01/forrester_sustainable_bpm_stil.php BPM Sun, 23 Jan 2011 15:44:52 -0500 astuart