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In the aftermath of the end-of-2007 “holidaze,” I’ve had multiple opportunities to attempt to return gifts and other items purchased online, and to launch inquiries with vendors online, via e-mail and on-screen, at-site Web forms. I’m disappointed. Apparently, in 2008,... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Dennis Byron

Dennis Byron is an analyst with ebizQ, focusing the Business Process Management (BPM) value proposition.


He is also ebizQ Community Manager and his blog entries span the topics of BPM in the Real World, Human-centric BPM, Straight-through BPM, BPM Suites and Components, as well as Intelligent Process Automation. . Dennis is also a speaker and moderator on ebizQ programming relating to Open Source concepts, and blogs occassionally on Open Source Up the Stack.

Dennis Byron is also the principal of IT Investment Research. View more

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