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In the aftermath of the end-of-2007 “holidaze,” I’ve had multiple opportunities to attempt to return gifts and other items purchased online, and to launch inquiries with vendors online, via e-mail and on-screen, at-site Web forms. I’m disappointed. Apparently, in 2008,... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Dennis Byron

Dennis Byron is an analyst with ebizQ, focusing on Open Source Software as well as Business Process Management technologies.


His popular columns and blog entries on the enterprise open source space give ebizQ an edge as the only publication currently covered Open Source from a market perspective. Visit Dennis’ blog,"Open Source Up the Stack," here. Dennis is a speaker and moderator on all ebizQ programming relating to Open Source concepts.

Dennis Byron is also the principal of IT Investment Research.


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