BPM in Action: Collaboration Archives

The Big Mash-Up Meets the Big Meltdown: Into the Cloud!

By Michael Dortch on November 3, 2008 12:54 PM 0 0 Vote 0 Votes

I’m at the Salesforce.com annual prayer meeting, Dreamforce. And Salesforce CEO Marc Benioff is nearly ecstatic. There are nearly 10,000 people here (it’s standing room only at the keynote), and many of them (us?) seem almost as excited as Benioff.... Read More..

Categories: Collaboration, Current Events, Enterprise Information Integration, Microsoft, Software as a Service, The Big Mash-Up

The Big Mash-Up, Continued: Oracle Set to Get Companies Buzzin’ About Beehive

By Michael Dortch on September 22, 2008 4:18 PM 0 0 Vote 0 Votes

Oracle Corp.’s ginormous annual revival meeting, Oracle OpenWorld, started in San Francisco today. One of the things Oracle will be showcasing at the event is a new collaboration solution the company calls Beehive. It’s designed to sit alongside the Oracle... Read More..

Categories: Collaboration, Current Events, Process Visibility, Security, Software as a Service, The Big Mash-Up

The Big Mash-Up, Continued: What RFID Means, REALLY – Real-Time, Fully Integrated Data!

By Michael Dortch on June 9, 2008 8:19 PM 0 0 Vote 0 Votes

Why are American Apparel, South America's Falabella, BGN, a major book retailer in the Netherlands, Staples superstores in Canada, and other retailers around the world attaching Radio Frequency Identification (RFID) tags to every item in many of its stores? Especially... Read More..

Categories: BPM, Business Knowledge Management, Collaboration, Enterprise Information Integration, Information Lifecycle Management, Process Visibility, RFID, SOA, The Big Mash-Up

Of Processes and Pigs

By Michael Dortch on November 29, 2007 7:52 PM 0 0 Vote 0 Votes

Aside from its sterling reporting and analysis, one of my favorite features of The Economist is that it names columns about regions after figures important to that region’s history. So the column on what is now called the European Union... Read More..

Categories: BPM, Business Knowledge Management, Collaboration, Current Events

When Process Works: Google and Green Energy

By Michael Dortch on November 27, 2007 9:54 PM 0 0 Vote 0 Votes

So if you run more and larger data centers than almost anybody, and you have an IQ above ambient air temperature, you’d already be looking for ways to cut your energy costs. And if you were really, really clever, you... Read More..

Categories: BPM, Collaboration, Current Events

Process and/or/Versus Culture: How About a Culture of Process?

By Michael Dortch on November 21, 2007 3:05 PM 0 0 Vote 0 Votes

So my long-time industry colleague James Gaskin, in a profoundly impressive piece of analyst double-bagging, manages to quote both me and another industry colleague of whom I’m a big fan, Andi Mann of Enterprise Management Associates (EMA). In a recent... Read More..

Categories: BPM, Business Knowledge Management, Collaboration

Autotask: An Example of IT-Centric Process Management for IT-Centric Business Benefits!

By Michael Dortch on August 29, 2007 3:28 PM 0 0 Vote 0 Votes

I'm taking a brief break from my recent continuing diatribe about BPM first principles, to prepare for transition to a new job (which I'm thrilled to say will not affect my blogging for ebizQ), and to suggest that you might... Read More..

Categories: BPM, Business Knowledge Management, Collaboration, Software as a Service

BPM Back to Basics: What are All Those Users DOING, Anyway? (The Process-Focused Bits)

By Michael Dortch on August 20, 2007 2:04 PM 1 0 Vote 0 Votes

Figuring out what users are using and how they're using what they're using is a critical first principle for effective BPM. However, doing so is both straightforward and complex, and both obvious and subtle. This apparently self-contradictory state is possible... Read More..

Categories: BPM, Business Knowledge Management, Collaboration

BPM Back to Basics: Find Out What's Working Well...And Fix What's Not! (The Process-Focused Bits)

By Michael Dortch on August 15, 2007 6:31 AM 0 0 Vote 0 Votes

In case you're just stumbling across this particular line of thought/discourse/diatribe on my part, I'm currently focused on the argument that effective BI, BPM, and related goals begin with some basic first principles. Preferably before any significant investments are made... Read More..

Categories: BPM, Business Knowledge Management, Collaboration, IT Infrastructure Management

BPM: Back to Basics: a Bit of Background, and a Bit More Detail

By Michael Dortch on August 13, 2007 4:24 PM 0 0 Vote 0 Votes

What the heck am/was I talking about last time out? Here's what I was and am talking about. I, along with many of my fellow BPM and BI industry observers, are apparently increasingly finding the same kinds of things. One... Read More..