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BPM, content and collaboration pros will gather in Boston this week for Forrester Research's deep dive into the latest thinking in both fields. Will you be there? At Forrester's Business Process Forum, attendees will explore "the new world of customer... Read More..
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A new look for ebizQ

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Every Web site is a constant work in progress, and ebizQ is no exception. Sharp-eyed contributors, Gold Club members and other site visitors will notice that the ebizQ home page has a new look. The first of our two biggest... Read More..
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In an ebizQ "Around the Web" post I put up on June 9, I mentioned the need for a business process management (BPM) taxonomy. Then, as part of my research on an upcoming ebizQ article on process discovery, I had... Read More..
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I'm at the Salesforce.com annual prayer meeting, Dreamforce. And Salesforce CEO Marc Benioff is nearly ecstatic. There are nearly 10,000 people here (it's standing room only at the keynote), and many of them (us?) seem almost as excited as Benioff.... Read More..
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Oracle Corp.'s ginormous annual revival meeting, Oracle OpenWorld, started in San Francisco today. One of the things Oracle will be showcasing at the event is a new collaboration solution the company calls Beehive. It's designed to sit alongside the Oracle... Read More..
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Why are American Apparel, South America's Falabella, BGN, a major book retailer in the Netherlands, Staples superstores in Canada, and other retailers around the world attaching Radio Frequency Identification (RFID) tags to every item in many of its stores? Especially... Read More..
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Of Processes and Pigs

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Aside from its sterling reporting and analysis, one of my favorite features of The Economist is that it names columns about regions after figures important to that region’s history. So the column on what is now called the European Union... Read More..
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So if you run more and larger data centers than almost anybody, and you have an IQ above ambient air temperature, you’d already be looking for ways to cut your energy costs. And if you were really, really clever, you... Read More..
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So my long-time industry colleague James Gaskin, in a profoundly impressive piece of analyst double-bagging, manages to quote both me and another industry colleague of whom I’m a big fan, Andi Mann of Enterprise Management Associates (EMA). In a recent... Read More..
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I'm taking a brief break from my recent continuing diatribe about BPM first principles, to prepare for transition to a new job (which I'm thrilled to say will not affect my blogging for ebizQ), and to suggest that you might... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Anne Stuart

I am the editor of ebizQ.

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