BPM: September 2011 Archives

ebizQ has been covering dynamic case management (DCM) extensively for awhile now. Our recent coverage includes a deep dive into the concept of untamed processes and DCM in the financial services industry. Not surprisingly, DCM is also a key discussion... Read More..
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Enthusiasm is running high at Forrester's annual Business Process Forum, where the message is, quite simply: "It's all about the customer." Of course, that's classic advice, but as suggested by the conference title--"The New World of Customer Engagement"--BPM professionals need... Read More..
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BPM, content and collaboration pros will gather in Boston this week for Forrester Research's deep dive into the latest thinking in both fields. Will you be there? At Forrester's Business Process Forum, attendees will explore "the new world of customer... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Anne Stuart

Anne Stuart, site editor for ebizQ, is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues since 1993, holding senior editorial positions at CIO, Inc., WebMaster and Redmond Channel Partner magazines, and freelancing for many other print and online publications. Previously, she was an editor and reporter for The Associated Press and several daily newspapers. Based near Boston, she can be reached at astuart@techtarget.com.

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