Gartner analysts forecast that, over the next few years, process excellence will propel some Global 2000 companies to the head of the pack.
And, the analysts warned in releasing their annual BPM prognostications, lack of attention to BPM could cause other enterprises to wind up as big-time losers.
Specifically, analysts predicted that "Between now and year-end 2014, overlooked but easily detectable business process defects will topple 10 Global 2000 companies."
In other words, analysts say, process failures at 10 corporate giants are likely to damage reputations, alienate customers, provoke regulatory action or even bring down the whole business. (For more details, see "Tip: Want competitive advantage? Make BPM a core competency, Gartner says.")
See this announcement for more on Gartner's prediction and a link to the full report,
Meanwhile, what do you think of Gartner's prediction? Agree? Agree with reservations? Disagree? I'd love to hear your thoughts.