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Anne Stuart’s BPM in Action

Anne Stuart

Forrester: Sustainable BPM remains rather rare

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Forrester's Alex Peters' ongoing survey regarding BPM sustainability is yielding some interesting results.

The online survey, still open at this writing, asks BPM "change agents and architects" to assess their BPM efforts in areas ranging from strategic objectives to skills management to business architecture to process governance, among others.

Peters' initial conclusion, based on 125 anonymous self-evaluations: "The majority of organizations are not ready for sustainable BPM change."

He backs up that statement with several data points. On the good-news side: Nearly two-thirds of respondents see process change as a path toward "cross-functional optimization through common best practices, standards, and shared insights."

And among the bad-news highlights: Slightly more than half the respondents say their organizations' various BPM initiatives "pursue different objectives and are executed without coordination."

So, BPM professionals: If the survey's still open, I encourage you to take the 10-minute self-assessment; the results could be an eye-opener. I also invite you to share your thoughts on BPM change sustainability and how it might be improved.

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Business process management and optimization -- philosophies, policies, practices, and punditry.

Anne Stuart

I am the editor of ebizQ.

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