"Where are you on your (business process management) BPM journey" was one of the polling questions we asked you as part of the ebizQ presentation on March 31 by Raju Oak, Head of Process Services, Kleinwort Benson, which was sponsored by Lombardi Software. By the way, you can still "attend" the webinar and hear the very revealing Question and Answer session that followed Raju's talk by going to the replay here. (And if you have any questions after listening to the replay, post a comment or send me an email at dennis@ebizq.net)
Now as a research quant-man with coming up on 40 years experience in information technology (IT) marketing, I am always leery of non-statistically-significant polling. But if CNN and the nightly local news can do it, why not us BPM guys?
The answer to the question was that 37% of the attendees that took the poll are still "just learning" but the rest of you are well down the tracks in your BPM journey. That 63% remainder broke out as 44% in the evaluation/process-mapping stage and 56% (of the 63%, remember) already using BPM, including many--like Raju--that have already automated the management of multiple business processes sets in their enterprises.
Are you thoroughly confused by the analyst way I presented the statistics? Let me try to simplify it. I'm finding that a third of the IT universe is already receiving the benefits of BPM. Make your life easier and get on the train!
-- Dennis Byron
Hi Dennis,
I am reading you posts for a while. It's funny to see people are talking about BPM and the best practices around it. But what about the processes itself. Shouldn't we look for best practice business processes. Organizations could gain a lot of efficiency by learning from each other processes.
For example the recruitment process to hire new personnel for a governmental organization or for a large insurance company are only slightly different. By sharing the processes with other persons, one can learn from an other.
A few weeks ago we released a Process Wiki (Wikipedia for Business Processes) to offer a platform to share this kind of knowledge. We are still working on the user interaction, but already it gives the visitor a good view where we want to go.
When a organization wants to set up or redesign its business processes the Process Wiki can be used as starting point or reference model. This approach is widely used by the large consulting firms. By combining the knowledge of their consultants from all over the world, they have large repositories of standardized process models. Clients can only access these models when they hire (for a large amount of money) the consultants of the concerning firms.
Maybe interesting for you to check out:
http://wiki/process.io