As I have blogged about here on BPM in Action often, the major trend I'm looking for in business process management (BPM) is increasing industry centricity. I'm looking for this trend because I've been doing research in ERP for 20 years and I recalled dramatically that it was the expansion of ERP into industry-specific software (from simple accounting/MRP software in manufacturing) starting around 1990 that led to the explosion in ERP.
It was the industry centricity primarily led by SAP that exploded the ERP market and I expect to see the same thing in BPM. So I was happy recently to meet Deepak Singh whose company Adeptia offers an insurance-industry-specific BPM capability, along with other industry products by the way. Adeptia was co-founded by Deepak in 2000 and provides enterprise software to automate business processes across supply chains using industry-specific standards. So Adeptia is on top of another BPM trend to watch: using BPM to manage customer and supplier relationships as well as to manage processes within the firewall.
Deepak is the President and CTO as well as Co-Founder. Before that, he was Director of Product Management at 3Com and also worked at Netscape and as Product Manager at Advanced Micro Devices. He has a BS in electrical engineering and computer science at Berkeley, an MS in engineering economic systems from Stanford and an MBA from the J.L. Kellogg Graduate School of Management at Northwestern.
So this is a podcast that gets its hand around the trend of industry-specific BPM. Take 10 minutes to listen.
-- Dennis Byron