February 2007 Archives

Microsoft and BPM: A New Beginning? (Part the Second)

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By Michael Dortch on February 28, 2007 10:01 PM 1 Vote 0 Votes
As discussed here last time out, Microsoft Corp. made some interesting BPM-related announcements on Feb. 26, as covered by ebizQ. Aside from its Business Process Alliance (BPA), Microsoft also announced plans to support to the Business Process Execution Language (BPEL)... Read More..
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Microsoft and BPM: A New Beginning? (Part the First)

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By Michael Dortch on February 28, 2007 9:18 PM 0 Vote 0 Votes
On February 26, Microsoft Corp. announced formation of a Business Process Alliance (BPA), and enhancements to workflow support elements of its .NET architecture. Separately, Microsoft made some announcements about hosted services that have significant implications for Microsoft channel partners, and... Read More..
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Stupid BPM Tricks: Is All This Effort Really Worth It?

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By Michael Dortch on February 28, 2007 11:45 AM 0 Vote 0 Votes
So my wife and I were contacted by the Arbitron ratings/audience measurement folks, and asked if we would fill out a log for a week detailing our radio listening habits and patterns. Seemed simple enough, so we agreed. Then, the... Read More..
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Stupid BPM Tricks: Folks Can't Manage What They Don't Know or Care About

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By Michael Dortch on February 20, 2007 3:28 PM 0 Vote 0 Votes
A critical but often overlooked step toward BPM success is getting every employee to understand how BPM affects their jobs, and how their jobs contribute to more effective business processes at their organizations. How best to do this depends on... Read More..
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Stupid BPM Tricks: Helping the Train(ing) Pick Up Speed

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By Michael Dortch on February 20, 2007 3:09 PM 0 Vote 0 Votes
Last time out, I offered some steps you can take to try to get everyone at your enterprise at least some basic schooling about IT. Herewith, a couple of other IT-specific observations and suggestions, before we try to tackle some... Read More..
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Stupid BPM Tricks: Get on the Darned Train(ing)!

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By Michael Dortch on February 19, 2007 10:02 PM 0 Vote 0 Votes
One of the most common, pervasive challenges to effective BPM I have seen and continue to see is a lack of basic training in the basic tools workers need to do their jobs. I have lost track of the number... Read More..
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Stupid BPM Tricks – And How to Fix and Avoid Them

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By Michael Dortch on February 19, 2007 9:32 PM 0 Vote 0 Votes
I spend a fair amount of time talking with acquaintances about their workplaces. Specifically, problems in their workplaces. It turns out that a large majority of these problems are caused by, involve, and/or are related to business processes and/or IT.... Read More..
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E-Mail Archives as BPM Tools?

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By Michael Dortch on February 15, 2007 3:56 PM 0 Vote 0 Votes
I had a great conversation recently with Mark Anderson, Executive Vice President of Overtone Software, Inc., and Mark Presnell, CEO at Ability Software Ltd. Overtone offers several interesting and useful solutions for creating and managing content from Microsoft Corp. Exchange... Read More..
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Vendors as Credible Users, Continued

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By Michael Dortch on February 14, 2007 5:56 PM 0 Vote 0 Votes
I got a wonderfully frank and straightforward e-mail from a vendor, in response to my recent post, "This is a Test: Are Vendors Credible BPM (or IT) Users?" The writer of the e-mail was Greg Carter, CTO and VP of... Read More..
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When Business Processes Fail: Two High-Profile Recent Examples

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By Michael Dortch on February 13, 2007 4:31 PM 0 Vote 0 Votes
Business Week reported today that a substitute teacher in Connecticut has been convicted of exposing seventh-grade students to pornographic images on a computer in 2004. The teacher, 40-year-old Julie Amero, faces up to 40 years in prison, according to the... Read More..
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Alfresco and Appian: Pointers at "IT 3.0" Content and Process Management?

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By Michael Dortch on February 9, 2007 5:08 PM 1 Vote 0 Votes
My ebizQ colleague Gian Trotta and his First Look team have recently investigated Appian Corp.'s latest BPM solution, as well as Alfresco Software, Inc.'s open source, BPM-enabled, service-oriented-architecture (SOA)-ready enterprise content management (ECM) offering. (Whew!) You should definitely check out... Read More..
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This is a Test: Are Vendors Credible BPM (or IT) Users?

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By Michael Dortch on February 9, 2007 4:03 PM 0 Vote 0 Votes
One of the most consistently valuable and widely read types of information about BPM and enterprise IT in general is the user story. Sometimes called a "case study," sometimes called a "success story," such tales always seem to gain a... Read More..
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IT Infrastructure Management and BPM: A Powerful Alliance? (Part 2 of 2)

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By Michael Dortch on February 8, 2007 6:55 PM 0 Vote 0 Votes
In Part 1 of this outing, I proposed that Sun Microsystems, Inc.'s DTrace offers some nifty benefits, to IT infrastructure managers and to those trying to develop and deploy effective, human-centric BPM. Herewith, a continuation and extension of those observations.... Read More..
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IT Infrastructure Management and BPM: A Powerful Alliance? (Part 1 of 2)

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By Michael Dortch on February 8, 2007 6:33 PM 0 Vote 0 Votes
Sun Microsystems, Inc. offers a very interesting tool originally designed to identify and explore online application performance. That tool is known as DTrace, and as its name implies, performs "dynamic tracing" of what might be thought of as application workflows.... Read More..
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"No Knowledge Left Behind?"

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By Michael Dortch on February 5, 2007 3:03 PM 0 Vote 0 Votes
When the PC was new, lots and lots of enthusiastic entrepreneurs went out and got computers, and either spreadsheet or "business" software. They then enthusiastically entered every bit of data about their businesses into said software, and generated some fine-looking... Read More..
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Business Process Management and Business Performance Management: Who's On First?

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By Michael Dortch on February 2, 2007 10:19 PM 1 Vote 0 Votes
I mean, it's so bad, people (including some of us at RFG) had to come up with semi-torturous four-letter acronyms – BPfM for business performance management and BPcM for business process management, for example. In other venues and instances, people... Read More..
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More Musings on the BPM Market in 2007 (and Beyond, Maybe)

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By Michael Dortch on February 2, 2007 11:42 AM 0 Vote 0 Votes
"It's tough to make predictions, especially about the future." -- Yogi Berra I thought David Kelly's forecasts and thoughts on the near-term BPM market ("A Look at the 2007 BPM Market") to be thoughtful and thought-provoking, and encourage all reading... Read More..
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Anne Stuart

Anne Stuart, site editor for ebizQ, is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues since 1993, holding senior editorial positions at CIO, Inc., WebMaster and Redmond Channel Partner magazines, and freelancing for many other print and online publications. Previously, she was an editor and reporter for The Associated Press and several daily newspapers. Based near Boston, she can be reached at astuart@techtarget.com.

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