Anne Stuart’s BPM in Action

Dispatches from the Gartner BPM Summit

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By Anne Stuart on April 27, 2012 4:06 AM 0 Vote 0 Votes
Greetings from Gartner's 2012 BPM Summit in Baltimore. About 750 of us are here learning about people, politics and process--the theme of this year's event. Visit our Summit home page for conference coverage and related content. Meanwhile, here are a... Read More..
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Countdown to Gartner's 2012 Business Process Summit in Baltimore

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By Anne Stuart on March 28, 2012 4:05 PM 0 Vote 0 Votes
Based on the title alone, it sounds like Gartner's upcoming Business Process Summit 2012 will tackle some mighty big issues. The annual event, "People, Politics, Process: Navigate the Challenges & Embrace the Opportunities," will be held April 25-27 in Baltimore.... Read More..
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BPM's biggest driver: Operational efficiency

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By Anne Stuart on March 1, 2012 4:49 PM 0 Vote 0 Votes
The desire to improve operational efficiency is the No. 1 reason prompting organizations to turn to BPM, according to the results of ebizQ's annual survey of business and IT professionals. Seventy-five percent of those surveyed cite operational efficiency as the... Read More..
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Digging into dynamic case management

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By Anne Stuart on October 29, 2011 2:47 PM 0 Vote 0 Votes
These days, BPM professionals at all levels and of all types are talking a great deal about dynamic case management (DCM) So at ebizQ, we've been thinking about DCM a lot as well. Over the next several weeks, we'll examine... Read More..

Forrester: Quick tips for getting started with DCM

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By Anne Stuart on September 23, 2011 9:46 AM 0 Vote 0 Votes
ebizQ has been covering dynamic case management (DCM) extensively for awhile now. Our recent coverage includes a deep dive into the concept of untamed processes and DCM in the financial services industry. Not surprisingly, DCM is also a key discussion... Read More..
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Early dispatches from Forrester's Business Process Forum

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By Anne Stuart on September 22, 2011 10:37 AM 0 Vote 0 Votes
Enthusiasm is running high at Forrester's annual Business Process Forum, where the message is, quite simply: "It's all about the customer." Of course, that's classic advice, but as suggested by the conference title--"The New World of Customer Engagement"--BPM professionals need... Read More..
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Gearing up for Forrester's Forums in Boston

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By Anne Stuart on September 18, 2011 8:54 PM 0 Vote 0 Votes
BPM, content and collaboration pros will gather in Boston this week for Forrester Research's deep dive into the latest thinking in both fields. Will you be there? At Forrester's Business Process Forum, attendees will explore "the new world of customer... Read More..
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Gartner: BPM spending to keep increasing this year

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By Anne Stuart on July 22, 2011 2:04 PM 0 Vote 0 Votes
Businesses may still be cutting back on other initiatives, but they expect to increase their BPM investments during 2011, according to research by Gartner Inc. Overall, participants in Gartner's global BPM spending survey were bullish on BPM spending, with 54%... Read More..
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A little summer reading

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By Anne Stuart on June 24, 2011 10:14 AM 0 Vote 0 Votes
Summer's officially started, but things haven't slowed down a bit at ebizQ. For starters, you'll find plenty of new articles, including Crystall Bedell's package on case management in financial services, Alan Earls' look at approaches to process governance and Joe... Read More..
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A few keynote highlights from the Gartner BPM Summit

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By Anne Stuart on May 2, 2011 12:04 PM 0 Vote 0 Votes
I'll be writing and posting much more about last week's Gartner BPM Summit in the coming days. Meanwhile, here are a few quick big-picture insights and predictions from the opening and closing presentations. From Gartner Fellow and Vice President Ken... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Anne Stuart

Anne Stuart, site editor for ebizQ, is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues since 1993, holding senior editorial positions at CIO, Inc., WebMaster and Redmond Channel Partner magazines, and freelancing for many other print and online publications. Previously, she was an editor and reporter for The Associated Press and several daily newspapers. Based near Boston, she can be reached at astuart@techtarget.com.

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