Anne Stuart’s BPM in Action

Digging into dynamic case management

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By Anne Stuart on October 29, 2011 2:47 PM 0 Vote 0 Votes
These days, BPM professionals at all levels and of all types are talking a great deal about dynamic case management (DCM) So at ebizQ, we've been thinking about DCM a lot as well. Over the next several weeks, we'll examine... Read More..

Forrester: Quick tips for getting started with DCM

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By Anne Stuart on September 23, 2011 9:46 AM 0 Vote 0 Votes
ebizQ has been covering dynamic case management (DCM) extensively for awhile now. Our recent coverage includes a deep dive into the concept of untamed processes and DCM in the financial services industry. Not surprisingly, DCM is also a key discussion... Read More..
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Early dispatches from Forrester's Business Process Forum

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By Anne Stuart on September 22, 2011 10:37 AM 0 Vote 0 Votes
Enthusiasm is running high at Forrester's annual Business Process Forum, where the message is, quite simply: "It's all about the customer." Of course, that's classic advice, but as suggested by the conference title--"The New World of Customer Engagement"--BPM professionals need... Read More..
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Gearing up for Forrester's Forums in Boston

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By Anne Stuart on September 18, 2011 8:54 PM 0 Vote 0 Votes
BPM, content and collaboration pros will gather in Boston this week for Forrester Research's deep dive into the latest thinking in both fields. Will you be there? At Forrester's Business Process Forum, attendees will explore "the new world of customer... Read More..
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Gartner: BPM spending to keep increasing this year

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By Anne Stuart on July 22, 2011 2:04 PM 0 Vote 0 Votes
Businesses may still be cutting back on other initiatives, but they expect to increase their BPM investments during 2011, according to research by Gartner Inc. Overall, participants in Gartner's global BPM spending survey were bullish on BPM spending, with 54%... Read More..
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A little summer reading

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By Anne Stuart on June 24, 2011 10:14 AM 0 Vote 0 Votes
Summer's officially started, but things haven't slowed down a bit at ebizQ. For starters, you'll find plenty of new articles, including Crystall Bedell's package on case management in financial services, Alan Earls' look at approaches to process governance and Joe... Read More..
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A few keynote highlights from the Gartner BPM Summit

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By Anne Stuart on May 2, 2011 12:04 PM 0 Vote 0 Votes
I'll be writing and posting much more about last week's Gartner BPM Summit in the coming days. Meanwhile, here are a few quick big-picture insights and predictions from the opening and closing presentations. From Gartner Fellow and Vice President Ken... Read More..

Quick dispatch from the Gartner BPM Summit

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By Anne Stuart on April 28, 2011 4:47 PM 0 Vote 0 Votes
There's a lot of excitement surrounding Gartner's BPM Summit in Baltimore, and not just because of reports of a tornado nearby last night. People here seem genuinely pumped about the promise that BPM holds for their projects, their organizations and,... Read More..

Coming soon: Coverage from the Gartner BPM Summit in Baltimore

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By Anne Stuart on April 18, 2011 10:55 AM 0 Vote 0 Votes
I'm delighted to be attending the Gartner BPM Summit in Baltimore next week. The summit is shaping up to be a stellar gathering of BPM luminaries. I'll be there from the opening reception to the closing keynote, covering the... Read More..
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ebizQ special BPM resources available for a limited time

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By Anne Stuart on March 22, 2011 12:50 PM 0 Vote 0 Votes
Despite a few snow showers this week, winter finally seems to be history here in the Northeast. Also history: ebizQ's sixth annual BPM in Action virtual event, "Building a Faster, Smarter Enterprise," held earlier this month. But you can still... Read More..
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Business process management and optimization -- philosophies, policies, practices, and punditry.

Anne Stuart

Anne Stuart, site editor for ebizQ, is a veteran journalist who has written for national magazines, daily newspapers, an international news service and many Web sites. She’s specialized in covering business and technology issues since 1993, holding senior editorial positions at CIO, Inc., WebMaster and Redmond Channel Partner magazines, and freelancing for many other print and online publications. Previously, she was an editor and reporter for The Associated Press and several daily newspapers. Based near Boston, she can be reached at astuart@techtarget.com.

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