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Bottoms up!

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Your business has a problem. Customer service inquiries are slipping through the cracks, leading to complaints. Worse, the unhappy customers have taken to social media to share their experiences, threatening new business. As the guy in charge of service, you... Read More..
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Scott covers ground-level BPM issues of interest to enterprise users who are tasked to do more with less while improving business processes.

Scott Menter

E. Scott Menter is the VP of Business Solutions for BP Logix, a provider of business process management (BPM) solutions to corporate, non-profit, and government organizations. In addition to technology leadership positions in financial services and higher education, Scott also spent over a decade leading his own identity management software firm. Contact Scott at Scott.Menter@bplogix.com
or http://twitter.com/ESMatBPL.

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