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Ground-Floor BPM

Scott Menter

Growing with BPM

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Last time I discussed the merits of tactical, or modest-sized BPM solutions as compared with the strategic, high-dollar variety often selected by large enterprises. Ultimately, the two categories aren't in competition at all, because tactical BPM is geared towards small- and medium-sized organizations, as well as divisions and departments within larger entities, whereas strategic BPM is aimed directly at the corporate level of the largest enterprises.

"But," I hear you protest, "what about growth? Won't I be better served by a larger, top-down solution as my business expands?"

For many IT solutions, growth is synonymous with scaling. When you grow, your ERP system gets bigger, your HRIS gets bigger, your CRM system gets bigger. Scalability is a key consideration: you want to be sure that when your acorn of a company grows to become a mighty oak, you won't leave your data behind.

In general, however, BPM growth follows a different path. If your business is like an oak tree, your BPM solution is more like a field of dandelions, each waiting for the breeze to carry its seeds to a barren patch of ground. Because tactical BPM works well in a decentralized environment, you may deploy it today to handle a sales process, tomorrow to support employee vacation requests, and the next day to automate a document review cycle. As you scatter these seeds throughout your organization, each is able to form its own root network (to stretch the metaphor a bit further), gathering the data it needs from the relevant corporate repositories. You generally won't need to collect the computing or data resources needed for all of this automation—they can be scattered throughout the organization, without the need for centralization.

It is exactly this ability of tactical BPM solutions to be deployed where needed, when needed, that makes them so valuable not only to smaller organizations, but across the vast array of departments, divisions, and business units of even the most gigantic enterprises.

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Scott covers ground-level BPM issues of interest to enterprise users who are tasked to do more with less while improving business processes.

Scott Menter

E. Scott Menter is the VP of Business Solutions for BP Logix, a provider of business process management (BPM) solutions to corporate, non-profit, and government organizations. In addition to technology leadership positions in financial services and higher education, Scott also spent over a decade leading his own identity management software firm. Contact Scott at Scott.Menter@bplogix.com
or http://twitter.com/ESMatBPL.

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