BPM: Theory to Practice

What vs. How, Part 1

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By Tim Huenemann on January 31, 2012 11:28 AM 0 Vote 0 Votes
In working on business strategy, business architecture, and BPM, and the intersection of the three (do I feel a Venn diagram coming on?), I often come across this core distinction: what the business does vs. how the business does it.... Read More..
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New Year's Resolutions

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By Tim Huenemann on January 3, 2012 11:41 PM 0 Vote 0 Votes
Back to work today, and back to the world of BPM! Here are some 2012 New Year's resolutions. I will be more patient when I hear people say that BPM stands for Business Process Modeling.I will finish reading "The Lean... Read More..
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Agile and BPM

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By Tim Huenemann on December 9, 2011 3:23 PM 0 Vote 0 Votes
The Agile software development methodology has obviously been popular for a few years. It comes up often in the world of BPM. Can you use Agile with BPM? Since BPM in practice often involves a lot of IT collaboration, and... Read More..
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What the heck is a knowledge worker?

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By Tim Huenemann on November 15, 2011 4:45 PM 0 Vote 0 Votes
The term "knowledge worker" has been around for as long as I can remember. I didn't know where it actually originated until writing this post and looking it up; go figure, it came from Peter Drucker in 1959. Drucker went... Read More..
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Beware of Bad Metrics

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By Tim Huenemann on October 31, 2011 11:43 AM 0 Vote 0 Votes
Process management regularly deals with measurement and metrics. Identify the best metrics or KPI's for your organization. Measure your performance according to those metrics. But what happens when you can't get the right information from your current operations? What if... Read More..
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Budgeting and BPM

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By Tim Huenemann on October 16, 2011 5:24 PM 0 Vote 0 Votes
This time of year, many companies are knee-deep in 2012 budgeting. BPM initiatives often ignore the budgetary structure and behavior of an organization. However, if you want to move your organization from departmental/silo management to a process perspective, you need... Read More..
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Finding BPM Staff

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By Tim Huenemann on October 3, 2011 10:01 AM 0 Vote 0 Votes
One issue often faced when adopting BPM is, where do we get the people to pull this off? Of course consultants can help (cough cough), but long-term an organization needs the right staff and skills to make BPM successful. Most... Read More..
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Random Acts of Good Behavior

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By Tim Huenemann on September 15, 2011 10:58 AM 0 Vote 0 Votes
A wise client of ours once commented that sometimes processes succeed only because of "random acts of good behavior." How true that is, and what a good quote! What comes to mind when you want to make good behavior consistent... Read More..
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Workflow Naivete

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By Tim Huenemann on August 31, 2011 10:42 AM 0 Vote 0 Votes
I came across a situation recently that reminded me of an experience from almost 20 years ago, back when BPM only meant beats per minute. Our team had just finished developing a homegrown workflow framework, built to be a platform... Read More..
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Extreme Customer Interaction

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By Tim Huenemann on August 17, 2011 6:07 PM 0 Vote 0 Votes
When analyzing processes, those that involve customers often get the most attention. For most organizations, customer expectations and satisfaction are of the utmost importance, and rarely can process management efforts be successful without keying in on customer interactions. There are... Read More..
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This blog offers a true “practitioner’s perspective,” with issues and commentary based on real-world experience across many industries.

Tim Huenemann

Tim Huenemann is the senior principal for business architecture and process management at Trexin Consulting. He has more than 20 years of experience in process management and business-focused IT. In his consulting work, he helps organizations execute business strategy by implementing effective process management and IT solutions. He regularly translates BPM theory into practice, and practice, and more practice. Contact Tim at tim.huenemann[at]trexin.com.

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