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BPM Insights

Ian Louw

The Challenges & Benefits of Cloud Services - Survey Findings 2009

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Following their prediction that "Cloud Computing Is More Than Just Hype; Worldwide IT Spending On Cloud Services Expected To Reach US$42 Billion By 2012″, the IDC have recently released their latest Cloud Services survey findings for 2009.

The IDC believe that the interest shown in Cloud based solutions is driven largely by:

  • budget pressure from the challenging economy
  • growing sophistication in users' understanding of cloud services

Executives and Managers polled said they like the fact that the cloud model "encourages standard systems" but respondents also cited the following concerns about cloud computing (in descending order):

  • security
  • availability
  • performance
  • possibly higher costs
  • a lack of interoperability standards

According to Frank Gens from IDC:

"This year's survey was fielded, like last year's, from the IDC Enterprise Panel of IT executives and their line-of-business (LOB) colleagues.  The respondent population is very similar to that of last year's survey, validating comparisons with last year's results."

A summary of the findings reflecting the respondents views on potential benefits can be seen below.

In their Predictions for 2010 - the IDC found that there is a need for traditional IT suppliers to provide more cloud services 2010, with a focus on "enterprise-grade" IT cloud services.

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I would be interested to hear if these findings reflect your experiences and/or if there is still further work that needs to be done to improve adoption of SaaS based solutions.

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Ian Louw

Ian Louw is a Transformation Consultant and Manger with more than 17 years experience in the IT industry. During this time he has worked for various System Integrators, Management Consultancies and Software Vendors in client facing and managerial roles and has setup and managed both EAI and BPM Practices. Ian has worked with organisations in both Private & Public sectors and has been a consultant engaged in business strategy, business and systems analysis, design, and development. He specialises in the design, development and delivery of pragmatic Enterprise Architectures for the implementation of business strategies.


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