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BPM from a Business Point of View

Scott Cleveland

Starting Your BPM Project

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The subject of my past several blogs was focused on starting your BPM project.

My blogs were focused on preparing to start your BPM project.  A typical BPM project can usually be broken into these basic steps:  Analysis; Design; Construction; Implementation.

The Construction and Implementation steps are fairly easy if the Analysis and Design are done properly.  I mentioned 5 things that you can do to prepare for the Analysis.  Taking these steps before beginning your BPM implementation will increase your odds of success.

 - Choose a Champion

 - Think big - Start small

 - Model how you actually work

 - Involve all stakeholders

 - Measure

Companies don't buy BPM software; they buy a solution to their problem.  That solution just happens to include BPM software.

In Summary

Don't lose sight of your need to solve a problem.  Take the time you need for a thorough analysis.  This should help you minimize scope creep.  Choose your champion and put together a team to represent all stakeholders.  Choose an initial project that has some visibility and will show benefits when implemented.  Model how you actually work - make enhancements as you use the solution.  Measure - You need to have a good picture of where you started so that you will be able to show improvements empirically.

Done right, you will be able to see real benefits.

Scott Cleveland blogs about BPM from a business point of view.

Scott Cleveland

Scott Cleveland is a technical, innovative and creative marketing manager with more than 25 years of experience in marketing, marketing management, sales, sales management and business process consulting aimed at high-tech companies. His areas of expertise include: product marketing, solutions marketing, solution selling, sales maangement, business process management, business process improvement and process optimization. Reach him at RScottCleveland[at]gmail.com.


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