It is the week of Thanksgiving, so many of us are spending a lot of time planning the Thanksgiving meal. Once the menu has been decided, the rest is about process.
When mapping a business process, you should discover the following:
-- Determine the activities that are to be performed
-- Determine who will be performing each activity
-- Determine what information they need to perform the activity
-- Determine what information they will create as a result of that activity, and
-- Identify where that information will be stored.
So let's look at the Thanksgiving meal from a process management point of view.
Activities to be performed might include:
-- Choose the menu/entrees
-- Choose the recipes that will be followed
-- Purchase the ingredients
-- Create a plan that includes the time to start cooking, the cooking order of the entrees, scheduling in time for the football game and determine who will cook which item
-- Gather ingredients for each dish and place at "stations"
-- Prepare and cook entrées
-- Serve entrées
-- Give thanks.
Next, identify who will perform each activity. Gather what they will need to perform their activity (recipe, ingredients, station). Their output is an entrée, rather than information, and that output will be gratefully consumed.
Not only does this make preparing a Thanksgiving meal look complex, in fact, it is complex. Complex and fattening...
This is a perfect example of a manual process. Since you do this once or twice a year, it doesn't make sense to automate anything. Certainly, you wouldn't buy software for this, but maybe you could buy a pumpkin pie or Paul Prudhomme's sweet potato pecan pie...