BPM from a Business Point of View

BPM for Medical

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The current state of patient processes...My experience with the processOn my first visit to my primary physician, I filled out a several page form providing information that he may need to treat me.  Things like surgeries, diseases, parent's health history,... Read More..
Business process management [BPM] is a discipline; it is something that you do.  BPM is a discipline involving documenting, improving and optimizing business activity flows to support company goals involving employees, customers and partners.Why purchase BPM software?Control...Assume that you have... Read More..

BPM Success...

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What is success?  One dictionary describes it as the accomplishment of an aim or a purpose.If you don't define success, how will you know if you are successful?As with most projects, success breeds success.  Success could mean more money in... Read More..
From a BPM.com posting...A business exists to provide value to customers in exchange for something else of value.  Process means a flow of business activities and seeing those activities as connected toward achievement of some business transaction.I have said before... Read More..
From a BPM.com posting...Modeling means that they would identify, define and make a representation of the complete process to support communication about the process.I prefer to call it - documenting the process.  In order to improve a process, you need... Read More..
From a BPM.com posting...Most BPM products designed to support BPM also include a lot of other capabilities beyond just those the BPM practitioner requires.  They generally include a lot of application development and data integration capability.Business Process Management [BPM]BPM is... Read More..

BPM Thoughts...

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From a BPM.com posting...BPM is something that you do, not a thing you own or buy.BPM is about improving processes.  It presumes the idea that you view business as a set of processes and BPM is the act of improving... Read More..

Process vs Data

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Which came first?  The chicken or the egg?  The process or the data?Peter Schooff's of BPM.com posed a question 'process first, then data?'Someone suggested that you sort out all of your data first and then figure out what processes you... Read More..
I read an interview with Jonathan Bush, CEO of Athenahealth Inc.  He has written a book entitled 'Where does it hurt? An entrepreneur's guide to fixing health care' where he sees the need for systems-changing innovations in health care.Today, we... Read More..
There are all sorts of reasons that companies don't take on managing their business processes.A few include...  - We are way too busy working on existing [paying] jobs to take on business process management.    - We have no business... Read More..

Scott Cleveland blogs about BPM from a business point of view.

Scott Cleveland

Scott Cleveland is a technical, innovative and creative marketing manager with more than 25 years of experience in marketing, marketing management, sales, sales management and business process consulting aimed at high-tech companies. His areas of expertise include: product marketing, solutions marketing, solution selling, sales maangement, business process management, business process improvement and process optimization. Reach him at RScottCleveland[at]gmail.com.


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