• EsperTech's open-source Esper software provides Complex Event Processing for BEA WebLogic(R) Event Server: Financial News - Yahoo! Finance
  Under the covers of BEA's Event Server is Esper
  (tags: cep esp bea esper opensource)

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• Internet In Your Pocket – What Does this Mean for Web Testers?
  iPhone & Enterprise Apps-"Apple will allow third party applications on the iPhone via Safari + Ajax...This is incredibly important. Within a year, every smartphone will have a first class browser capable of running Ajax applications over the Internet."
  (tags: iphone soa testing soasta clients ajax)
• Enterprise comes to iPhone | InfoWorld | News | 2007-07-13 | By Ephraim Schwartz
  "NetSuite, a Web-based-only service provider for ERP and CRM to the midmarket, runs on the iPhone without any major tweaking almost as well it runs on a desktop has a lot of people rethinking the capability of the iPhone as a business tool."
  (tags: iphone ajax enterprise saas netsuite)
• IBM Press room - 2007-07-10 IBM Survey: SOA Discussion Moves From IT Staff Roundtables to Executive Agenda - United States
  IBM Impact Client Survey..."SOA is a business strategy ..more closely align IT with business goals, driving efficiencies, cost savings, productivity, and enabling the creation of more modular and global business designs."
  (tags: soa ibm impact survey)

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• U.P.S. Embraces High-Tech Delivery Methods - New York Times
  Good article on U.P.S. using technology innovation to advance their business and the transportation industry.
  (tags: ups technology business innovation)
• Wall Street & Technology : SIFMA CEP Tool Kit Vendors Announce Products Featuring Lower Latency, Better Visuals
  Highlights of CEP Vendor Announcements (Coral8, Aleri, Apama) from the June SIFMA show. Yes, I am behind in my reading...
  (tags: cep coral8 apama progress aleri sifma)

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• Greg the Architect : Episodes
  Finally, Greg the Architect breaks through the spell of SOA Hype (and Hypers)...
  (tags: soa humor architects)

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• SOA bogged down by spend-happy worst practices
  Anil John: "Prioritizing what services to build is more important than buying the machinery to build the services," he said.
  (tags: soa)

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• Leading Technology Vendors Announce Publication of 'BPEL4People' @ SOA WORLD MAGAZINE
  Announced, not a standard: "BPEL4People extends the capabilities of WS-BPEL to support a broad range of human interaction patterns, allowing for expanded modeling of business processes within the WS-BPEL language."
  (tags: bpel2.0 bpel4people)
• InfoWorld Tech Watch | InfoWorld | WSDL 2.0 approved | June 27, 2007 06:51 AM | By Paul Krill
  "WSDL (Web Services Description Language) 2.0 is now an official W3C Recommendation, which is the equivalent of a W3C standard."
  (tags: wsdl2.0 soa rest)

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• Wall Street & Technology: Blog: IBM Previews Ultra-Powerful Stream Processing System
  “System S takes this four generations forward, to a highly distributed, highly scalable stream processing technology that can take in any type of structured or unstructured data without requiring reformatting and allowing anything to be done with it.”
  (tags: ibm event_processing esp system_s)
• IBM Unveils Enterprise Stream Processing System - More than Prototype, Not a Product Yet
  "The intention of the framework is to host applications that turn heterogeneous data streams into actionable intelligence." stream sources: sensors, tv broadcasts, market exchange streams, phone conversations, video feeds, email traffic...
  (tags: ibm esp system_s event_processing)

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• A Job Interview You Don't Have to Show Up For - WSJ.com
  I could see avatars being hired for a Web Worker Jobs. But, for traditional work, I vote for first life interviews. And yes, I have avatar control problems. She sinks in floors and walks through walls. I lack the patience to train her (or me).
  (tags: secondlife recruiting talent_management)

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• Business in MaineToday.com | Maine Is First State in Nation to Pass Net Neutrality Resolve
  "Maine Is First State in Nation to Pass Net Neutrality Resolve Resolution...“This is a victory for everyone who uses the Internet in Maine,"..."Every Mainer who uses the web for business, to find information or to speak their minds.."
  (tags: netneutrality maine)

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• Waters magazine - Are You Being Served?
  SOA and/or Event Processing in Financial Services... Different approaches for different use cases ... of course!
  (tags: soa event_processing elemental_links)

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• Real-Time Ambition: Reaching the Potential of Event Processing > Customer Intelligence > Intelligent Enterprise: Better Insight for Business Decisions
  overview of the CEP space... background, uses, vendors, customer examples
  (tags: cep eda)

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• SOA in Action Blog: Mashups May Help Users Better Understand SOA
  one reason mashups are so popular is the availability of services to combine. IMO, a soa adoption barrier is the lack of available services (enterprise & the wild). too much focus on SOA bottom (tech), not enough on outcomes (services)
  (tags: soa mashups web2.0)
• Apache Synapse Accelerates Open Source SOA
  recall when Synapse was *not* an ESB? A Mediation Framework I think. "After nearly two years of development, the open source Apache Synapse enterprise service bus (ESB) is ready for prime time with its 1.0 milestone release."
  (tags: soa opensource synapse apache)
• tecosystems » because technology is just another ecosystem
  steve on open source governance: "the relative strength and goodwill of your community, the adoption rate you can expect to see and so on." i can't help but think enterprises can learn about effective IT/SOA governance from open source.
  (tags: governance opensource soa ea redmonk)

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• SOA Consortium Meeting Agenda Brussels - June 27 and June 28
  The SOA-C agenda for Brussels. Good speakers, topics and participants. If you are in Europe, consider attending. The meeting is open to the public. Contact me for additional info - brenda at soa-consortium dot org.
  (tags: soa-c brussels june2007)
• BEA enters "Event Space" with Event-Driven SOA...
  "An optimized business requires both service and event processing. When these processing types are combined, the result is extreme agility – enabling the enterprise to conduct business at light speed."
  (tags: bea eda soa event_processing)

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• StrikeIron Blog
  Bob Brauer on IBM's Mashup Ecosystem Summit event in San Francisco. I talk about this as a SOA adoption/advancement challenge as well. "Availability of services, the industry needs more -- services represent the building blocks."
  (tags: strikeiron services soa mashups)

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• RESTful Web Services « Jon Udell
  Jon Udell's review of RESTFul Web Services by Leonard Richardson and Sam Ruby. Interesting excerpt on REST and transactions. Authors do not see "smooth glide" between ROA (REST oriented architecture) and SOA.
  (tags: roa soa rest)
• RESTful Web Services, By Leonard Richardson, Sam Ruby
  RESTFul Web Services Table of Contents
  (tags: soa roa rest)

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• SOS
  "SOA as a business facilitator, supporting and easing mergers, acquisitions and outsourcing programmes...in the telecoms and airline sectors...aligning a SOA to facilitate and support an organization’s DNA, may be the greatest challenge."
  (tags: soa practitioners human_element)

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• Report: Tech's Gender Gap Widened by Uninviting Workplace
  Article is more balanced than the title. I'd like to see the WITI report. I know successful, influential, get the best projects, women in Tech. As well, I've seen/experienced the "no one hears the idea until a man restates it".
  (tags: women_in_tech)

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• You're a Nobody Unless Your Name Googles Well - WSJ.com
  huh, google-proof babies..."So when Ms. Wilson, now 32, was pregnant with her first child, she ran every baby name she and her husband, Justin, considered through Google to make sure her baby wouldn't be born unsearchable."
  (tags: google society)

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• Macehiter Ward-Dutton: Blog on IT-business alignment and related things
  MWD is looking for beta testers..."The heart of the tool is a self-assessment model that looks at six dimensions of competence/readiness: concepts, strategy, architecture, organisation & people, governance, and technology infrastructure."
  (tags: soa planning)

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• CIO.com - Business Technology Leadership - How To Navigate A Sea of SOA Standards
  Heffner says focus on: SOAP 1.1, WSDL 1.1, WS-I Basic Profile 1.0 or 1.1, UDDI 3.0.2, WS-Security 1.0 or 1.1, WS-BPEL 2.0, BPMN, WSRP 1.0, XML Schema 1.0, XSLT 1.0, XPath 1.0, XQuery 1.0, XML Signature and XML Encryption.
  (tags: soa webservices standards)
• Sold on eBay, Shipped by Amazon.com - New York Times
  Another example of Amazon's flexible business model due to service-oriented underpinnings...
  (tags: amazon business_networks)

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• IBM, MySQL team up on database software | Reuters
  "Executives at IBM, the world's No. 2 software maker, and MySQL told Reuters they will announce a technology and marketing partnership on Wednesday at a MySQL users' conference in Santa Clara, California."
  (tags: ibm mysql opensource)

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• Update: BlackBerry suffers widespread outage | InfoWorld | News | 2007-04-18 | By John Blau, IDG News Service
  "Companies ..connect their mail servers to a BlackBerry Enterprise Solution (BES) server located on their premises, which in turn is linked to one of RIM's NOCs, according to Mohr-McClune. "All data slides to Canada and back," she said."
  (tags: blackberry_blues)
• Computer Science Takes Steps to Bring Women to the Fold - New York Times
  "The Advanced Placement high school course in computer science may be part of the problem...“It teaches Java programming, which is very appealing to a lot of people, but not to others. It doesn’t teach what you can do with computers.”"
  (tags: computer_science women_in_tech)
• Pet Food Recall Expanded on New Finding: Financial News - Yahoo! Finance
  Suddenly, the "Raw Food diet" seems like a good idea.."An industrial chemical that led to a nationwide recall of more than 100 brands of cat and dog foods has been found to contaminate a second pet food ingredient, expanding the recall further."
  (tags: petfood dogs)
• TurboTax Users Who Faced Delays Get Filing Reprieve From IRS - WSJ.com
  Overtaxed infrastructure? "During times of peak demand, Intuit was processing 50 to 60 returns per second, he said. IRS spokesman Bruce Friedland said filers who encountered delays with Intuit's servers will not be penalized if their returns rolled in lat
  (tags: irs web capacity_planning)

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• Report: CIOs, Stop Squandering Your Time
  Writeup on Gartner report - A couple of points seem contradictory: ease standardization, yet rein in application and infrastructure proliferation. And yes, talk and measure in business terms, but don't lose sight of IT measurements
  (tags: gartner cio)

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• Google Acquires Internet (May 2017)
  "MAY 12, 2017 - BUSINESSWIRE. Mountain View-based search giant Google Inc today announced they’ve acquired the internet for the astounding sum of $2,455.5 billion in cash."
  (tags: humor google)
• OASIS - News - 2007-04-12 - BPEL 2.0 approved as standard
  "OASIS...today announced that its members have approved the Web Services Business Process Execution Language (WS-BPEL) version 2.0 as an OASIS Standard, a status that signifies the highest level of ratification."
  (tags: bpel2.0 soa)
• Web Services Business Process Execution Language
  Final BPEL 2.0 Spec
  (tags: bpel2.0)
• WhatsNew20Spec - WSBPEL Wiki
  List of what's new is the BPEL 2.0 Spec. I'm looking forward to the publication (by OASIS) of the BPEL 2.0 primer. Guess I need to refresh my BPEL Primer for "2.0"
  (tags: bpel2.0 oasis)

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• Deb’s Blog » Blog Archive » IONA Acquires LogicBlaze
  details on the IONA-LogicBlaze deal
  (tags: iona logicblaze soa opensource)

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• SOA Consortium Holds Successful Inaugural Meeting, Executive Summit ''Top 5 Lessons Learned'' Report Webcast and Announces Nine New Members
  The reason for my blogging lull... Working with the SOA Consortium on the Summits, Readouts, and Inaugural meeting. Lots of good content and discussion from the SOA-C activities, hope to bring that to the public soon.
  (tags: soa-c clients)

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• InfoWorld: Product Guide: Coral8 Engine : Review
  Despite some shortcomings in this still-maturing product’s feature set, the easy-to-use tools and comfortable programming language will get your development teams moving. The final outcome is a solid engine with the potential to affordably address the a
  (tags: coral8 infoworld testcenter cep)
• Gartner Event Processing Summit
  New Gartner Conference on Event Processing, co-located with Business Process Management. "This new conference brings together the thought leaders on event driven, real time enterprise solutions and business activity monitoring."
  (tags: gartner esp cep eda)

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• Mark's Blog: Flat IT
  "the concept of Flat IT is that the traditional IT “Stack” (HW, Drivers, OS, Database, Applications, etc) essentially disappears. Capabilities (Business Services) are simply stitched together from a collection of smaller “services” that provide sp
  (tags: flat_IT soa emc)

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• Oracle to buy in-memory data grid company | InfoWorld | News | 2007-03-23 | By China Martens, IDG News Service
  integrate Tangosol w/Fusion, TimesTen in-memory database, & Oracle db...create a middleware stack capable of supporting applications carrying out real-time data analytics, grid-based in-memory computation and high-performance transactions.
  (tags: oracle tangosol real-time)
• Slow Down, Multitaskers, and Don’t Read in Traffic - New York Times
  “beyond an optimum, more multitasking is associated with declining project completion rates and revenue generation.”
  (tags: talent_management productivity)

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• SOA Consortium
  Todd Biske's post on the SOA Consortium "Top 5 Insights" from the SOA Executive Summit
  (tags: soac biske soa bpm)

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• Chief Says F.C.C. Is Against Cellphone Use on Airliners - New York Times
  Common sense from the F.C.C? No cell phone use in the air, and a study/consideration for net neutrality.
  (tags: netneutrality)

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• John W. Backus, 82, Fortran Developer, Dies - New York Times
  “You need the willingness to fail all the time,” he said. “You have to generate many ideas and then you have to work very hard only to discover that they don’t work. And you keep doing that over and over until you find one that does work.”
  (tags: fortran backus innovation)
• Wall Street & Technology : Citigroup Moves to a Large-Scale Grid for High-Performance Computing
  "The emotional and political angles of trying to do this far outweigh the technical impact of trying to do it...Pitching 1,000 to 4,000 boxes together is not difficult...But trying to get a group of 25 applications to stop server hogging is demanding."
  (tags: grid shared_infrastructure citigroup)

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• The Obvious?: The 100% guaranteed easiest way to do Enterprise 2.0?
  which way will you pick? how about your boss?
  (tags: enterprise2.0)

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• FinancialTech Insider: Event processing gets 'complex'
  the event processing language wars are heating up...see the comments on this post... The contenders: SQL, Rules, Procedural and Visual... Expect to see much more on SQL versus everyone else...
  (tags: cep esp languages)
• The Event Processing Blog
  Relatively New Event Processing Blog from the team at (Progress) Apama... John Bates, Mark Palmer, Chris Martins
  (tags: esp cep apama)
• http://soa.omg.org/SOA-docs/EDA-Standards.htm
  Rhysome's Bob Covington is compiling a list of existing or in process EDA/CEP standards. This is related to the OMG's SOA SIG interests in SOA, EDA and BPM
  (tags: omg soa eda rhysome)

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• Burton: beyond BPEL orchestration, SOA needs choreography
  "Although many people equate orchestration with choreography, they are neither identical nor mutually exclusive." Good description of orchestration vs. choreography in this article (which excerpts a Burton Group report)
  (tags: soa bpel wscdl burton)
• InformationWeek Weblog: WebEx Lets You Access Your PC Through Your Mobile Phone
  "a new partnership between WebEx and SoonR will allow you to use your mobile phone's browser to get into your PC remotely. Some of the nifty features include transferring files, printing and searching your desktop."
  (tags: webex mobility)
• IBM sees green in environmental tech | CNET News.com
  I wonder if green measurements (carbon emissions, water usage) will soon appear on balanced scorecards?
  (tags: green IT ibm)
• InfoQ: 10 Principles of SOA
  "fundamental principles that a Service-oriented Architecture (SOA) should expose.These are not introduced as an absolute truth, but rather as a frame of reference for SOA-related discussions."
  (tags: tilkov soa bestPractices)

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• SOA + CEP = 'a new physics of computing'
  SOA, Events, CEP, and constant data flowing... Yup, all part of an overall architectural fabric/strategy.
  (tags: soa eda cep)
• innoQ Resources: Web Services Standards as of Q1 2007
  New Version of the innoQ Web Services Standards poster. Click on the poster visual to get the PDF.
  (tags: webservices innoQ)
• Telco veteran Borislow targets Vonage, Skype with cheaper service - MarketWatch
  "MagicJack, which plugs into a computer's USB port and can be used with any conventional phone. It's being rolled out today"...29.95-39.95 purchase price; 19.95 *annual* license starting the following year...
  (tags: voip bootstrapping)
• magicJack™
  magicjack website... looks like there will be additional charges for international... launches in April
  (tags: voip magicjack bootstrapping)

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• Kaskad Korrelera (complex event stream processing) live at Boston Stock Exchange
  "The Boston Stock Exchange was seeking a solution that would enable it to quickly analyze large volumes of information in a stream and run real time market surveillance tool to pinpoint activity that violates security exchange rules."
  (tags: cep esp kaskad exchanges clients)

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• Open Solutions Alliance: ABOUT OSA
  "The Open Solutions Alliance will seek to expand the market for business open source software solutions through cooperative action that increases awareness of member solutions, reduces barriers to customer adoption, facilitates interoperability, and expla
  (tags: osa opensource consortiums advocacy)
• Open Source Unleashed
  Alex Fletcher on the OSA "it will serve the open source community well to explore effective methods of advocacy which helps eliminate some of that knowledge gap...awareness, an open source product is free to prove itself what it often is, an equal if not
  (tags: osa opensource advocacy alex_fletcher)
• JetBlue | About | Our Company | Our Customer Promise
  JetBlue's new Customer Bill of Rights... appears customers can still get stuck on a grounded plane for 5 hours... which earns you a voucher to do it again... what they really need is partnerships with other airlines...no, I wasn't stuck at JFK *this* t
  (tags: jetblue customer_experience)
• Bill Would Punish Retailers for Leaks Of Personal Data - WSJ.com
  "the Massachusetts bill -- a first of its kind -- would make any company, be it retailer, bank or data processor, financially liable if it is operator of the system that is hacked"...applies to any company doing business in MA, regardless of base. Wow!
  (tags: retail hacking security)
• Reactivity acquisition strengthens Cisco's SOA arsenal | IDGNS | News | February 21, 2007 | By Stephen Lawson, IDG News Service
  "Cisco Systems's acquisition ($135 million) of Reactivity on Wednesday gives the company some key tools it needs to carry out its vision of a services-oriented application architecture centered on the network."
  (tags: cisco aon soa reactivity)
• Enterprise Architecture: Thought Leadership: The Search for a Mentor
  Can anyone help James bridge the six degrees of separation for the folks on his mentor search list? (see James' post). I think mentorship (being one and having one) is critical to success, and definitely not just for newbies...
  (tags: talent_management mentor james)
• gartners_hype_c.pdf (application/pdf Object)
  Gartner's Hype Cycle for 2005; SOA had entered the Trough of Disillusionment with a 2-5 year term to Plateau of Productivity (the good place).
  (tags: soa gartner hype)
• gartner_hype_cycle_2006_large.jpg (JPEG Image, 775x524 pixels)
  Gartner's Hype Cycle for 2006, no specific mention of SOA. However the research relates SOA to new entries MDA and EDA. Did SOA make it out of the trough onto the slope of enlightenment? Is "the peak of inflated expectations" really the chasm cross?
  (tags: soa gartner hype 2006)
• Gartner's 2006 Emerging Technologies Hype Cycle Highlights Key Technology Themes
  text supporting Gartner Hype 2006...
  (tags: gartner hype 2006)

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• The New Software Industry Conference 2007
  This one-day conference will bring thought leaders from academe and industry together to explore the future of the software industry...offer a conceptual framework for the future of the software industry and pointers on where the best opportunities are to
  (tags: cmu soac conference)
• Innovation Creators: How to use Blogs in the Workplace
  "The idea behind Activity Centric Worksites is to use blogging tools to facilitate focused business communication...To make it easy to frame the conversation, provide structure around simple concepts that make sense for your company..."
  (tags: enterprise2.0 blogs wikis)
• Wikipatterns - Wiki Patterns
  "Looking to spur wiki adoption? Want to grow from 10 users to 100, or 1000? Applying patterns that help coordinate peoples' efforts and guide the growth of content can give your wiki the greatest chance of success...recognizing anti-patterns.."
  (tags: wikis enterprise2.0 patterns soac)
• Innovation Creators: How many ways can your service reach people?
  "it is the beginning of the movement from the read/write web that has propelled the success of blogs, wikis and every kind of user created content vision Web 2.0 to the executable and recombinatorial web."
  (tags: web2.0 servicegrid)
• The Java Community Process(SM) Program - JSRs: Java Specification Requests - detail JSR# 311
  JSR 311: JavaTM API for RESTful Web Services. This JSR will develop an API for providing support for RESTful(Representational State Transfer) Web Services in the Java Platform.
  (tags: java rest JSR311 soa web2.0)
• Dealing_with_Darwin
  "A connected world places an enormous premium on people who are fluent in communications: expressing ideas, positioning offers, inferring power relationships, decoding nuances, deflecting the manipulations of others...the rise of the articulate and the ma
  (tags: architects traits moore)
• Permalink
  "Digitization of work is profoundly world-flattening...Instrumentation and institutions that create visibility and control over processes...Everything will ultimately resolve to a Service Level Agreement and a series of compliance-assuring mechanisms."
  (tags: moore business technology economy)

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• Mac Rumors: More Multitouch from Jeff Han
  this is really cool... an immersive visualization experience...
  (tags: multitouch visualization via:jgovernor interaction)
• Enterprise Java Community: Mule: A Case Study
  Mule ESB case study by Walmart.com's enterprise architect
  (tags: mule esb via:markg walmart opensource)
• Service-Oriented Architectures (SOA) - Keys to Successful Governance with SOA - ebizQ
  "Shouldn’t governance with SOA ultimately be about delivering on your business and SOA objectives?...This article outlines a framework for governance ..and introduces our Six Steps to Successful SOA Governance model."
  (tags: soa governance the_hartford)

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• Wal-Mart's Radio-Tracked Inventory Hits Static - WSJ.com
  RFID at WalMart is still costly for suppliers and (apparently) hasn't paid of yet for WalMart
  (tags: walmart rfid retail)
• Yale on $0 a Day - WSJ.com
  "Following the lead of the MIT and other highly competitive schools, more institutions are posting online everything from lecture notes to sample tests, and even making audio and video files of actual lectures publicly available."
  (tags: education online open_access)
• One million OLPC laptop orders confirmed | InfoWorld | News | 2007-02-15 | By Dan Nystedt, IDG News Service
  "Quanta Computer, the world's largest contract laptop PC manufacturer, already has confirmed orders for one million notebook PCs for the One Laptop Per Child (OLPC) project, a company representative said Thursday."
  (tags: $100_laptop)
• Oracle Releases New TimesTen In-Memory Database
  "Oracle TimesTen In-Memory Database Release 7 is the first major version of the TimesTen database developed internally by Oracle since the company purchased TimesTen, a startup firm that specialized in data management, in 2005."
  (tags: oracle timesten inmemory_db)
• U.S. senator: It's time to ban Wikipedia in schools, libraries - Computerworld Blogs
  "Stevens introduced Senate bill 49...would require that any school or library that gets federal Internet subsidies would have to block access to interactive Web sites""...Stevens ...He's certainly a buffoon, but he's a dangerous one."
  (tags: senator_stevens netneutrality internet_legislation)
• Sramana Mitra on Strategy » Blog Archive » Web 3.0 = (4C + P + VS)
  "3C = Content, Commerce, Community | 4th C = Context | P = Personalization | VS = Vertical Search. This, I submit, is the formula for the future: Web 3.0 = (4C + P + VS)."
  (tags: web mitra context)
• EIU.com
  "How companies do business will often be more important in 2010 than what they do." Economist Business 2010 series from 2005, sponsored by SAP
  (tags: business_2010 economist sap)
• Sramana Mitra on Strategy » Business 2010 by Lyla Kuriyan
  "In Business 2010, companies will need to embrace IT as a strategic, competitive weapon to enable rapid innovation." "Even as new business models are adopted, the IT system should be adaptable to reflect these changes quickly."
  (tags: business_2010 innovation)
• The McKinsey Quarterly: What's on CIO agendas in 2007: A McKinsey Survey
  "Two trends in information technology will become increasingly important to CIOs in 2007: a migration to service-oriented architectures and the introduction of lean-manufacturing principles to data center operations."
  (tags: mckinsey soa)

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• Gartner: CIOs need to focus on business expertise | InfoWorld | News | 2007-02-14 | By Nancy Weil, IDG News Service
  "successful CIOs understand that "business knowledge has to become the highest common denominator across the IT shop." That presents a challenge for some companies where the IT department focus is more on technical expertise."
  (tags: business-driven gartner)
• IBM research projects cover SOA, Web 2.0 | InfoWorld | News | January 31, 2007 | By Paul Krill
  IBM touted Sonoma, SaaS offered capacity planning tool. "it will enable customers to size SOA-based workloads to meet future performance and scalability requirements. Sonoma is the latest version of the company's OPERA tool for capacity planning."
  (tags: soa capacity_planning ibm)

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