Business-Driven Architect

Brenda Michelson

@ Tibco TUCON: Opening Keynote Sessions: Vivek Ranadive, Interpol and Deutsche Bank

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After a brief video highlighting the “2 second advantage?, Vivek Ranadive, Founder and CEO of Tibco, starts us off with his vision for the future IT.  Vivek begins by telling us the 21st century is just starting now.  Not in 2000, but now, 2010.  According to Vivek, the 21st century needs 21st century IT solutions.  These solutions are event-based.  [That’s right, another indicator of the rise of event processing.]  Vivek describes this transition on Enterprise 3.0.  [Note, at the Analyst Summit yesterday, we gave two thumbs down to the “Enterprise 3.0? term.  We like the 2 second advantage message, but “Enterprise 3.0? doesn’t resonate, it won’t be meaningful to Business Execs and CIOs.]

A silicon valley secret, Vivek shares, is that the most innovative, high growth companies – Google, Facebook, Amazon – are not using relational databases.  The future is “in-memory? information stores.  He mentions events and event processing.  He implies Big Data, and NoSQL.

Now, he’s giving some examples of real-world business interaction/operations issues that can be resolved and/or turned to advantage, using events: lost baggage, dropped calls, out-of-stock (complimentary offers), smart power grids, etc.

Vivek is further describing his Enterprise 3.0 vision, and the differences from 2.0.  In 2.0, the focus was transactions, we searched for data.  In 3.0, the focus is events, information will find us.

For 3.0, we need to rethink data and data storage.  We need to move beyond 2 dimensional thinking – Rows and Columns – names and values, isn’t enough.  Need to “go to 3rd dimension? to meet opportunities, challenges and threats of 21st century.  The 3rd dimension, according to Vivek, is “context?.  Vivek refers to this concept as “triple store?.

In parting, Vivek leaves us with parting question; “what is your 2-second advantage"??.  [Guess I was right-on with my marketing message tweet yesterday].

In a transition, we are watching an Interpol video on cyber and non-cyber crime and terrorism.  Lots of scary looking characters in this video.  The video was a lead-in to a special guest, Ronald K. Noble, Secretary General of Interpol.  He’s pretty funny.

Onto business, Secretary Noble’s talk is entitled “When Speed Matters: Using Technology to Stay a Step Ahead of Criminals?.  Noble amplifies Vivek’s “2-second advantage? message.  You can immediately visualize that power in crime-fighting.

What does 2-seconds mean for Interpol?  The difference between catching a criminal and them slipping away.  The difference between safety and tragedy.  In speaking of NY Times Square failed bombing, says combination of luck, terrorist incompetence and law enforcement vigilance.  Arrest of suspect within 3 days was impressive.  Even if suspect had boarded plane, would have been stopped at next event, plane landing.

Highlighting power of networks, information alerting and connectivity between law enforcement organizations within and between countries.  Speaks to having the 2-second advantage versus being disconnected. 

Wow – 500,000,000 passenger arrival events where passports were not screened against database of lost or stolen passports.  Because they aren’t connected.  There are almost 12 million passport records in the stolen and lost travel document database. 

Secretary Noble is describing a story of chasing a sexual predator for years to no avail.  Issued a global appeal for assistance via the internet.  Within hours, the person had been identified.  Couldn’t be arrested because passport was not scanned as he fled.  Eventually, the person was recognized by a family member of a victim.  However, this time period could have been greatly compressed had his passport been screened.

Now, Secretary Noble’s comments are taking a political tone.  Socializing the concept of INTERPOL Passport & Travel Id program.  Definitely not in my “coverage area?.  Secretary Noble closes by sharing some preparations for the FIFA World Cup, and (good naturedly) lectures us on “Football? vs. soccer.

Continuing the heavy-hitters, the next speaker is Wolfgang Gaertner, CIO and Member of the Executive Committee PBC, Deutsche Bank.  Gaertner is going to give a more traditional talk, describing a business problem and solution.  The scenario is customer on-boarding.  Before 2008, this was a paper based progress.  Orinoco is the name of their new environment.  The tagline “process intelligence applied?. 

Gaertner describes the solution as “2.0?.  Deutsche Bank met their business objectives on time, automation, accuracy etc.  In a layered diagram, shows: resource layer, EAI, services, BPM, and Eclipse UI.

Once the environment was in place, started looking for re-use and business innovation opportunities.  An example cited is post-merger integration of Berliner Bank, using workflow.  A practice for the merger was “light integration?.  Automate the majority of business, however, use manual processes for special accounts, exception handling and customer interactions.  This provided tremendous cost savings.  Automate the mainstream, skip (automating) the complicated exceptions.  Leveraging the new environment saved 50% in cost, and sped up project by 60% [I think].

Now, Deutsche Bank is replacing the back-end banking system.  Replacing the core systems, versus changing the edges.  Gaertner equates this change to the work going on at Deutsche Bank’s twin towers, redoing the buildings for safety, greenness and savings, but keeping the uniqueness and brand identity of the towers.

On the systems replacement, the new picture has SAP at the center, Tibco in a workflow and integration ring, and an outer ring of homegrown (custom) product and channel applications for advisory, investments and (something I didn’t see).  [My initial reaction to “ripping out the core?, smart, but “Wow!?].

The next scheduled speaker was HP’s Mark Hurd.  In place of a live talk, we are watching a video conversation of Hurd and Vivek.  They are talking increasing data volumes, the 2-second advantage, providing their customers competitive advantage, closing the 3 Com deal, blah blah.

3 Comments

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What do you mean "ripping out the core"? It seems rather the core is were the value is and rings surrounding are for integration and providing additional value!

Naren,

In this instance, the speaker was referring to the core as the foundational IT systems. The "core" banking applications.

From a business architecture perspective, the "core" (as you say) is comprised of the value adding activities. So, it's really a terminology mismatch.

You'll be interested to know that at last week's MIT CIO Forum, Jeanne Ross of MIT CISR, spoke of stabilizing the center, and inviting "instability" (or innovation) at the outer edges.

http://twitter.com/bmichelson/status/14359210833

Thanks for commenting!
Brenda

Hello Brenda,

I am conducting a research on successful BPM projects in banks around the world, more specifically on client oriented projects.
Would you say Deutsche Bank's case would be a good example?

Thanks,

Shai.

Brenda Michelson, Principal of Elemental Links, shares her view on architectural strategies, technology trends, business, and relevance.

Brenda Michelson

Brenda Michelson is the principal of Elemental Links an advisory & consulting practice focused on business-technology capabilities that increase business visibility and responsiveness. Follow Brenda on Twitter.

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