Jessica Ann Mola: July 2009 Archives

UPDATE: Why Don't Credit Card Companies Get Social Media?

By Jessica Ann Mola on July 31, 2009 11:33 AM 1

Well, after making enough noise in my triumvirate of social networks here, here and here -- and warning Chase in a complaint letter that I did so -- I got my $29 dollars back. Here's the reply from Chase: Dear... Read More..

Categories: Enterprise and Web 2.0

Why Don't Credit Card Companies Get Social Media?

By Jessica Ann Mola on July 29, 2009 2:39 PM 1

How are credit card companies treating their customers in a time when they have so much connectivity and access to social media? Pretty terribly, it would seem. Take my most recent bad experience -- which happened today, actually -- when... Read More..

Business and IT Align With OMG's BEI: Richard Soley Explains

By Jessica Ann Mola on July 7, 2009 1:06 PM 1

A few weeks ago I had the opportunity to chat with Richard Soley, CEO of OMG. OMG is an international, open membership, not-for-profit computer industry consortium. Soley told me all about OMG's new Business Ecology Iniative (BEI), which is "focused... Read More..

Categories: Podcast, Standards

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UPDATE: Why Don't Credit Card Companies Get Social Media? (1)
Radhames Luquis wrote: A very good strategy. Ironic, but s... [more]
Why Don't Credit Card Companies Get Social Media? (1)
Andre Yee wrote: Why does Chase seem indifferent to ... [more]
Is Social Media Right for the Enterprise? Talking with Liferay (1)
Toby Ward wrote: A good thought-provoking piece, Pet... [more]
Business and IT Align With OMG's BEI: Richard Soley Explains (1)
Michael Poulin wrote: The book "Ladder to SOE" has exactl... [more]

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