ebizQ's Business Agility Watch tag:www.ebizq.net,2008-10-13:/blogs//37 2012-02-06T19:11:05Z ebizQ’s expert blog team covers a broad range of BPM, business integration, business analytics/monitoring, collaboration, content and related issues. Movable Type Pro 4.37 BPM in the cloud: Going beyond the hype with Steve Weissman tag:www.ebizq.net,2012:/blogs//37.19336 2012-01-25T16:39:14Z 2012-02-06T19:11:05Z Listen to my podcast with Steve Weissman, a consultant and analyst for process and content management for the Holly Group. In this podcast, we discuss what's bound to be one of the hottest topics for today's CTO, which is BPM... Peter Schooff http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=4 Listen to my podcast with Steve Weissman, a consultant and analyst for process and content management for the Holly Group. In this podcast, we discuss what's bound to be one of the hottest topics for today's CTO, which is BPM in the cloud. Recently, Steve created a series of videos in support of AIIM's new Certified Information Professional designation and has introduced a preparatory program for that exam, which you can find more about right here.

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]]> Benchmarking BPM tag:www.ebizq.net,2012:/blogs//37.19330 2012-01-18T18:34:00Z 2012-01-19T16:39:26Z Just wanted to give a heads up on a recent BPM benchmarking and planning tool from MWD and Neil Ward-Dutton, with whom I recently recorded this podcast, Collaboration and case management. As they described this new tool in their press... Peter Schooff http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=4 Just wanted to give a heads up on a recent BPM benchmarking and planning tool from MWD and Neil Ward-Dutton, with whom I recently recorded this podcast, Collaboration and case management.

As they described this new tool in their press release:

"Driving success with BPM techniques and technologies requires a holistic approach to capability improvement, but building momentum to make significant changes to how things work can be difficult. It's very seductive to focus purely on buying technology - hoping that will fix things, and ignoring the bigger picture - but that's a road to failure. To help organisations with interest in BPM understand their maturity or readiness and help them build the case for more substantive change, independent analyst firm MWD Advisors has today launched a free online BPM benchmarking and planning tool that's open to everyone."

For more info, here's a direct link to the MWD website.

]]> The acceleration of BPM in the cloud: Talking with Jeff Kaplan tag:www.ebizq.net,2011:/blogs//37.19316 2011-12-22T17:55:22Z 2012-01-06T15:45:50Z Listen to my podcast with Jeff Kaplan, the Founder of Think Strategies. In this podcast, Jeff and I discuss how the cloud affects BPM, and how BPM has become one of the key drivers to applications going to the cloud.... Peter Schooff http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=4 Listen to my podcast with Jeff Kaplan, the Founder of Think Strategies. In this podcast, Jeff and I discuss how the cloud affects BPM, and how BPM has become one of the key drivers to applications going to the cloud.

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]]> Taking control of business decisions with decision management: James Taylor explains tag:www.ebizq.net,2011:/blogs//37.19293 2011-12-07T16:46:38Z 2011-12-14T15:49:17Z Listen to my podcast with James Taylor, head of Decision Management Solutions and the foremost thinker and writer on decision management. James has a new book, Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics, which... Peter Schooff http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=4 Listen to my podcast with James Taylor, head of Decision Management Solutions and the foremost thinker and writer on decision management. James has a new book, Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics, which we discuss in the podcast as well as how this all helps one of the keys to today's business, customer service.

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]]> How case management improves customer engagement: Stephanie Quick explains tag:www.ebizq.net,2011:/blogs//37.19287 2011-11-30T18:13:27Z 2011-12-02T16:17:12Z Listen to my podcast with Stephanie Quick, managing principal and owner of IQU, offering business process analysis and modeling. In this podcast, we discuss collaboration, social networking and how case management can improve customer engagement. Listen to or download the... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Stephanie Quick, managing principal and owner of IQU, offering business process analysis and modeling. In this podcast, we discuss collaboration, social networking and how case management can improve customer engagement.

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]]> Collaboration and case management: Speaking with Neil Ward-Dutton tag:www.ebizq.net,2011:/blogs//37.19270 2011-11-16T19:28:57Z 2011-12-02T16:15:30Z Listen to my podcast with Neil Ward Dutton, the Co-Founder and Research Director of MWD Advisors. Neil is one of Europe's most experienced and high-profiled IT industry analysts, and in this podcast we discuss case management, BPM, and collaboration. Listen... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Neil Ward Dutton, the Co-Founder and Research Director of MWD Advisors. Neil is one of Europe's most experienced and high-profiled IT industry analysts, and in this podcast we discuss case management, BPM, and collaboration.

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]]> The current state of process quality management tag:www.ebizq.net,2011:/blogs//37.19254 2011-11-01T20:24:44Z 2011-11-01T21:01:16Z Just wanted to let readers know that Thomas J. Olbrich, a forum and podcast regular here at at ebizQ, and head of taraneon Process TestLab, along with the University of Applied Sciences in Koblenz, Germany, are conducting a global study... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Just wanted to let readers know that Thomas J. Olbrich, a forum and podcast regular here at at ebizQ, and head of taraneon Process TestLab, along with the University of Applied Sciences in Koblenz, Germany, are conducting a global study into current best practices and the state of the art of process quality management.

The online survey is now live and will continue to run until the end of November.

Some of the issues the study is looking at include:
- What methods and approaches do companies use to ensure process quality?
- How is process quality management organized in companies?
- How is process quality valued?
- Is process quality linked to different BPM approaches?

All participants will receive a summary of the survey results, allowing them to benchmark their responses against the overall results. Those interested can simply click here!

]]> Managing the disruption of case management: Thomas Olbrich explains tag:www.ebizq.net,2011:/blogs//37.19212 2011-10-05T16:45:36Z 2011-11-07T22:23:13Z Listen to my podcast with Thomas Olbrich, the Founder of Taraneon. Thomas has also been a professor and a management consult, and in this podcast we discuss the current state of case management as well as how to make change... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Thomas Olbrich, the Founder of Taraneon. Thomas has also been a professor and a management consult, and in this podcast we discuss the current state of case management as well as how to make change management work for case management.

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]]> Governance of online communities: Forrester explains tag:www.ebizq.net,2011:/blogs//37.19178 2011-09-07T18:05:25Z 2011-09-16T22:35:16Z Listen to my podcast with Rob Koplowitz, a principal analyst at Forrester. Koplowitz will be among the speakers at the upcoming Forrester Content and Collaboration Forum. In the first podcast, we discussed the business value of communities. In this conversation,... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Rob Koplowitz, a principal analyst at Forrester. Koplowitz will be among the speakers at the upcoming Forrester Content and Collaboration Forum. In the first podcast, we discussed the business value of communities. In this conversation, we cover the governance of online communities.

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]]> Generating business value with online communities: Speaking with Rob Koplowitz tag:www.ebizq.net,2011:/blogs//37.19175 2011-09-01T16:58:30Z 2011-09-16T22:14:49Z Listen to my podcast with Rob Koplowitz, a principal analyst at Forrester Research. Koplowitz is among the featured speakers at the upcoming Forrester Content and Collaboration Forum. In this conversation, we zero in on how to create online communities that... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Rob Koplowitz, a principal analyst at Forrester Research. Koplowitz is among the featured speakers at the upcoming Forrester Content and Collaboration Forum. In this conversation, we zero in on how to create online communities that add business value. In a companion podcast, we discuss effective governance for such communities.

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]]> Process discovery and modeling done right: Anatoly Belychook explains tag:www.ebizq.net,2011:/blogs//37.19150 2011-08-17T18:58:09Z 2011-09-16T22:18:09Z Listen to my podcast with Anatoly Belychook, the president of Business Console, a BPM development and consultancy in Moscow, Russia. He has a great deal of experience with process discovery and modeling, which is exactly what we cover in this... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Anatoly Belychook, the president of Business Console, a BPM development and consultancy in Moscow, Russia. He has a great deal of experience with process discovery and modeling, which is exactly what we cover in this conversation.

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]]> Getting the greatest value out of BPM: Kathy Long explains tag:www.ebizq.net,2011:/blogs//37.19144 2011-08-10T17:10:45Z 2011-09-16T22:19:11Z Listen to my podcast with Kathy A. Long, president and founder of Innovative Process Consulting. In our converation, we cover what companies should do--and not do--in terms of process governance. Listen to or download the 12:57 minute podcast below: Download... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Kathy A. Long, president and founder of Innovative Process Consulting. In our converation, we cover what companies should do--and not do--in terms of process governance.

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]]> The dynamic information workplace: Discussing portals and collaboration with Forrester tag:www.ebizq.net,2011:/blogs//37.19119 2011-07-25T21:16:13Z 2011-09-16T22:20:33Z Listen to my podcast with Tim Walters, a senior analyst at Forrester Research, where he also serves as an advisor for its Content & Collaboration Council. Walters will be speaking at the upcoming Forrester Content & Collaboration Forum. In this... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Tim Walters, a senior analyst at Forrester Research, where he also serves as an advisor for its Content & Collaboration Council. Walters will be speaking at the upcoming Forrester Content & Collaboration Forum. In this podcast, we discuss the evolving issue of portals and collaboration in the workplace.

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]]> Can BPM optimize enterprise content management? Talking with Steve Weissman tag:www.ebizq.net,2011:/blogs//37.19073 2011-06-21T17:22:45Z 2011-09-16T22:21:10Z Listen to my podcast with Steve Weissman, who's a consultant and analyst in process and content management for the Holly Group. In this podcast, we discuss one of the growing trends in BPM: using BPM to optimize enterprise content management... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Steve Weissman, who's a consultant and analyst in process and content management for the Holly Group. In this podcast, we discuss one of the growing trends in BPM: using BPM to optimize enterprise content management (ECM).

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]]> How to prevent process failure: Talking with Thomas Olbrich tag:www.ebizq.net,2011:/blogs//37.19025 2011-05-19T13:32:25Z 2011-09-16T22:22:35Z Listen to my podcast with Thomas Olbrich, the founder of Taraneon, which operates the Taraneon Process TestLab. Olbrich has been a professor and a management consultant; he is also the the co-founder of several global BPM communities. In the podcast,... ebizQ http://www.ebizq.net/MT4/mt-cp.cgi?__mode=view&blog_id=37&id=1 Listen to my podcast with Thomas Olbrich, the founder of Taraneon, which operates the Taraneon Process TestLab. Olbrich has been a professor and a management consultant; he is also the the co-founder of several global BPM communities. In the podcast, we discuss two issues that are essential for good BPM: process design and process quality.

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