ebizQ's Business Agility Watch

Peter Schooff

Getting real business results from case management: Neil Ward-Dutton explains

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Listen to my podcast with Neil Ward-Dutton, co-founder and research director of MWD Advisors. Neil is one of Europe's most experienced and high-profile IT industry analysts. In this Q&A, we drill down on getting concrete business results from case management.

Neil recently wrote this blog post: "The problem with case management."

Listen to or download the 18:19 minute podcast below:

Download file.

If you'd rather read the edited two-part transcript, you can find Part 1 here and Part 2 here.

ebizQ’s expert blog team covers a broad range of BPM, business integration, business analytics/monitoring, collaboration, content and related issues.

Peter Schooff

Peter Schooff is Contributing Editor at ebizQ, and manager of the ebizQ Forum. Contact him at pschooff@techtarget.com

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