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ebizQ's Business Agility Watch


How case management improves customer engagement: Stephanie Quick explains

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Listen to my podcast with Stephanie Quick, managing principal and owner of IQU, offering business process analysis and modeling. In this podcast, we discuss collaboration, social networking and how case management can improve customer engagement.

Listen to or download the 8:24 minute podcast below:

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Read the transcript right here.

ebizQ’s expert blog team covers a broad range of BPM, business integration, business analytics/monitoring, collaboration, content and related issues.

Peter Schooff

Peter Schooff is Contributing Editor at ebizQ, and manager of the ebizQ Forum. Contact him at pschooff@techtarget.com

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