As part of our BPM in Action site roll out, we're absolutely thrilled to welcome one of our favorite analysts, Michael Dortch, to the ebizQ blog roll. You might recognize Michael's name from his excellent and timely analysis from Robert Frances Group, which is, on occasion, shared with the ebizQ community.
But you won't have heard of Michael only from ebizQ. Michael's work has appeared in virtually every leading business computing publication, and has been quoted in The New York Times, The Wall Street Journal, and numerous other business and technical publications. He began his career at Yankee Group in the 1970s and is the author of "The ABCs of Local Area Networks," (Sybex, Inc.). He's presently director of IT Infrastructure Management Strategies and Executive Editor for RFG.